Catrinafreshmex Reviews

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Cold burritos and hard rice

Burritos were apparently premade and were cold We arrived a few minutes after ordering and wondered why it was so fast We were expecting a hot meal after being out in the cold this morning The rice was hard in places It feels like quality keeps going down at this location If this keeps up we will have to take our business elsewhere Which is sad because we have been avid customers for over 4 years now starting with the 71st and Lewis location

Bad food missing items and horrible customer service

Recently ordered from Catrina Fresh Mex in Glenpool Ok and to say it was bad would be putting it mildly The food looked terrible our orders were lacking all the sides and it was cold My daughter took it back and explained the problems to the guy there He told her if she wanted the sides she should have said so even though it was listed on their menu that these sides came with it and tried to blame it on her for it being cold saying it took her 30 minutes to pick it up which was a total lie when she got there she was told it would be a 10 minute wait for our order She waited picked it up and came straight home we live 3 minutes from there He was very rude and asked her if she wanted him to put the missing items in there She told him she wanted it remade because it looked terrible and was cold I had ordered the Carne Asada Bowl which was supposed to come with chopped steak rice beans guac sour cream cheese and pico de gallo What I got was a small bowl of hamburger meat with rice and a pepper on the side She had ordered a taco plate The tacos were extremely soggy cold and was also missing the sides He continued to be rude and try to blame their screw ups on her She finally had enough and asked for a refund and we went elsewhere for food I would not recommend this place and will never go there again If I could give 0 stars I would

The food is always amazing

Everything is always really yummy I order online and come through the drive thru and it s hot and fresh every time Drive thru attendants are always very friendly and helpful I love this location

GF accommodations

I appreciate the accommodations and modifications that are available to make sure my meal is gluten-free

I m always getting great food and fast

I m always getting great food and fast service

Food is always great

Food is always great Everything was made to our directions Large portion sizes

Great Food

Great food good service