


Debt collection agency help advice debt-free solutions CCS Collect
Based on authentic user experiences
Maurizio
6731 reviews
N/A
7 months ago
What on earth is wrong with some companies that just do not communicate or get things right
This collection company say they have trained operators to help with your repayment plan Basically I owed Vodafone 17 and have already paid 2 instalments in a month January 2024 with just 6 owing I have rung them several times and they assure me that the payment plan is in operation with 1 payment still to go They STILL keep ringing me texting me emailing me saying that there is no repayment plan and further action will be taken to return the debt to Vodafone who will then take more action for 6 I even used the CCS Portal several times now to send messages to them and have even sent screenshots of my 2 payments already made Just as well that someone THIS END is organised I have included my CCS Payment Ref with this review as proof at the bottom of the review form Without using any choice language what on earth is wrong with some companies these days I say some only as these people at CCS just cannot be bothered reading emails CCS Portal messages or making note of phone calls sent to them By the way and this is another story the reason I owed Vodafone 17 is because my account with them ended after a successful 36 months and I could not pay the final 17 because the account no longer existed and it was impossible to log into my account to pay the final payment but try telling Vodafone or CCS Collect that Another example of after all these years people who can t get things right
Manny
6731 reviews
N/A
7 months ago
SUSPICIOUS
This company keeps sending threatening letters about a debt that does not exist I have never had a Tesco Mobile account and Tesco have no record of anything in my name I suspect unethical practices and I am extremely suspicious of this company CCSCOLLECT
Max
6731 reviews
N/A
7 months ago
in my opinion this lot are absolute
in my opinion this lot are absolute scum Lying two faced bullys who prey on the weak and vulnerable Snide ridden sadistic slime They tell you that they have stopped bullying you and then shortly after you get one of their threatening communications followed by another
Helen Dobson
6731 reviews
N/A
7 months ago
doesn t answer emails or phone for ages then cut you offf
Trying to sort something for my 16 year old sonI have been sending emails and trying to get through since beginning of january to solve a problem They don t answer emails wait ages on phone then have to leave number When they dophone back end up putting the phone down Dreadful service
Kevin Robinson
6731 reviews
N/A
7 months ago
Gangsters style
These people are paid to scare you they have no power at all to enforce anything as illegal for them to approach you and demand any payment Payment enforcement should be requested only by a tribunal so do not bother They are scammers and usually work for other scammers who else can request their service Please do report this to the police if contacted by them as finally may shoot them
e dumit
6731 reviews
N/A
7 months ago
Joke of a company
Was miss-informed several times by different service reps I use that term sparingly that have no idea what they are talking about 2 weeks later after payment was made the issue is still not resolved CCS blaming Vodafone Vodafone blaming CCS Absolute shambles Can t get through to CCS complaints on the phone either Hope you don t have to deal with these clowns
morgan X
6731 reviews
N/A
7 months ago
CCS keep contacting me about a Sky
CCS keep contacting me about a Sky Bill It s for the wrong person I ve never even had Sky Despite me phoning up and explaining that they are contacting the wrong person and being assured that they will update their records the phone calls continue Absolute disgrace
Kevin Staunton
6731 reviews
N/A
7 months ago
OMG
OMG How this company collects any payments is beyond me I have been on hold for longer than I have been speaking to anyone I ve been asked 2 questions and instead of hearing the full story I ve been put on hold after each answer After I was told that if I uploaded LPA they could assist me but the second person I spoke to couldn t help When I asked to speak to a supervisor there wasn t one available Don t get your hopes up for a positive reply from anyone at CCS
Katy Harding
6731 reviews
N/A
7 months ago
Worst company going had me on hold for
Worst company going had me on hold for 2 hours then asked for a phone no when I went to confirm it said that option is not recognised tried 3 times This company needs seriously investigating by the ombudsman last time they gave me a link that was not valid
NATALIE
6731 reviews
N/A
7 months ago
This are crucks
This are crucks they will send you letters and scarry things but are illegal and the usual 1man band just sending letters here and there ask for tribunal documents if you get contacted they will disappear