


CCTV Systems | CCTV Kits | CCTV Trade Supplier | CCTVdirect
Based on authentic user experiences
Jw
6732 reviews
N/A
9 months ago
Couldnt be more helpful or knowledgeable
Yesterday I was pulling my hair out with an issue on 2 pairs of wireless links installed at a customer s property a few months back i spoke with both Ashley and Daniel who both remotely connected to my laptop and assisted in the faultfinding repair and optimisation of the system When i do have to contact CCTV Direct s tech team it is usually with the more complex and obscure faults which sometimes have to be referred back to Uniview factory team and CCTV Direct s tech team always get to the bottom of the fault Thank you both for your help again
Satnam
6732 reviews
N/A
9 months ago
Thanks Lamont brilliant service
Great chatting today and getting lots of info regarding the new unv link pro app Really appreciated the time taken by Lamont to explain everything to me Brilliant service as usual Thanks Lamont
AnthonyRowl
6732 reviews
N/A
9 months ago
Great service
I was having difficulty connecting a new camera called the technical support line Lamont Marshall answered and was very helpful he instructed me on different methods to try Once carrying out the instructions managed to get the camera working thanks to Lamont I will always use CCTV direct as the quality of the product and the helpfulness of the staff are second to none I am so greatful for efficiency of the service I would recommend the product and service that is provided to others Thank you Lamont for your assistance today
Barkhill Dental
6732 reviews
N/A
9 months ago
Struggling to use the system
I was struggling to locate old footage but Lamont Marshall was great in assisting me with this Not only did he show me how to do it he noted it all down step by step guide on how to retrieve previous footage Great help 24 7
Stewart Roundhill
6732 reviews
N/A
9 months ago
Tech department NEVER fail to impress with their knowledge about both the equipment they sell but general networking issues
I have been a CCTV direct customer for several years and whenever i need any advice they never fail Recently they managed to remotely support a job that was using multiple switches I cannot recommend them Highley enough
Michael Engledow
6732 reviews
N/A
9 months ago
1st Class Service
As always 1st class service from CCTV Direct hope they never change there service platform like so many UK companies that use call centres abroad Ashley was very helpful knowledgeable to get my CCTV back on line quickly
Mr T
6732 reviews
N/A
9 months ago
Great Help and Support from Daniel
Great Help and Support from Daniel Never have any problems when calling CCTV Direct for assistance Staff are always very helpful and accomodating Highly Recommended
Paul
6732 reviews
N/A
9 months ago
Android App log in problems
Android App log in problems Swift and professional response from Daniel at CCTV Direct Tec department to identify the issue with access to the NVR via the app The Tec problem is been referred to UNV directly but in the meantime Daniel advised we could transfer the client to the new UNV-LINK app This enabled the client to access his cameras again while a fix is found for the EZView app Well done CCTV Direct Big thank you from PaulGuardian Alarms
Terry Oswell
6732 reviews
N/A
9 months ago
Lamont gave me at least an hour of help
Lamont gave me at least an hour of help and guidance setting up an IP system today Couldn t have got this installation finished without him Amazing service from a great company
Walter Knowles
6732 reviews
N/A
9 months ago
My CCTV problem
Having tried to resolve my issue with my CCTV someone suggested I contact CCTV Direct Ashley Morris dealt with my issue in a very timely and professional manner and made it seem so straight forward thank you Ashley