Cctvdirect Reviews

Thanks Lamont brilliant service

Great chatting today and getting lots of info regarding the new unv link pro app Really appreciated the time taken by Lamont to explain everything to me Brilliant service as usual Thanks Lamont

Great service

I was having difficulty connecting a new camera called the technical support line Lamont Marshall answered and was very helpful he instructed me on different methods to try Once carrying out the instructions managed to get the camera working thanks to Lamont I will always use CCTV direct as the quality of the product and the helpfulness of the staff are second to none I am so greatful for efficiency of the service I would recommend the product and service that is provided to others Thank you Lamont for your assistance today

Struggling to use the system

I was struggling to locate old footage but Lamont Marshall was great in assisting me with this Not only did he show me how to do it he noted it all down step by step guide on how to retrieve previous footage Great help 24 7

Tech department NEVER fail to impress with their knowledge about both the equipment they sell but general networking issues

I have been a CCTV direct customer for several years and whenever i need any advice they never fail Recently they managed to remotely support a job that was using multiple switches I cannot recommend them Highley enough

1st Class Service

As always 1st class service from CCTV Direct hope they never change there service platform like so many UK companies that use call centres abroad Ashley was very helpful knowledgeable to get my CCTV back on line quickly

Great Help and Support from Daniel

Great Help and Support from Daniel Never have any problems when calling CCTV Direct for assistance Staff are always very helpful and accomodating Highly Recommended

Android App log in problems

Android App log in problems Swift and professional response from Daniel at CCTV Direct Tec department to identify the issue with access to the NVR via the app The Tec problem is been referred to UNV directly but in the meantime Daniel advised we could transfer the client to the new UNV-LINK app This enabled the client to access his cameras again while a fix is found for the EZView app Well done CCTV Direct Big thank you from PaulGuardian Alarms

Lamont gave me at least an hour of help

Lamont gave me at least an hour of help and guidance setting up an IP system today Couldn t have got this installation finished without him Amazing service from a great company

My CCTV problem

Having tried to resolve my issue with my CCTV someone suggested I contact CCTV Direct Ashley Morris dealt with my issue in a very timely and professional manner and made it seem so straight forward thank you Ashley