Based on authentic user experiences
Christian Portal
6737 reviews
N/A
1 year ago
Cell innov is a web selling company with who I will never deal again
I ordered one time in August 2018 to Cell innov and paid through my Visa card from La Poste I am quite satisfied of the product but I had a big surprise when in January came a short message from Cell innov informing me that a new order has been sent I checked my bank account and discovered that Cell innov withdrew from the same credit card the paiement of this new order Please note that I used this card one time for the first order but I have no clue on if or when I allowed a permanent or repetitive usage of this card I am used to change card regularly for web payments The parcel was later left in my mail box and we had to carry it back to the post office to be returned to Cell innov Cell innov never responded to my emails nor reimburse me the amount they withdraw from my card Cell innov DANGER They are using methods not acceptable from a company that wants to have a name on the market In addition when they are confronted to complains on the social network or consumers website they contest the use of words to try to smooth the complain itself I will never order again to Cell innov This review has been written already some days ago Cell innov has tried to deal with me promising to reimburse the amount that was paid through my Visa card So far I received no reimbursement Cell innov sent me a complementary parcel containing gifts and again without my authorisation It is my intention to refuse the gift ThanksWe are now the 15 of February and this morning my bank notified me of the reimbursement of the amount Cell innov had previously withdrew I also received the gift parcel and the person in charge in my house has returned it to Cell innov Case is closed on my side I have to admit that I have not be attentive enough while ticking the boxes on Cell innov website In my understanding I ordered one time only I do not understand how Cell innov can enrol clients in the program called bonnes resolutions without the possibility of buying one time only This was really not clearly explained on Cell innov site When the problem started I tried several time to reach Cell innov website I was not able to retrieve my order as apparently Cell innov has reshaped the site between August 2018 and January 2019 My order did not appear no more I will buy similar products in the future but no more from Cell innov ThanksChristian Portal
Marcia Pereira
6737 reviews
N/A
1 year ago
Never received my order received wrong product
I made an order on february 16th from spain with a delivery deadline of 3-6 days but after 2 weeks i haven t received anything Customer service said they re out of products altought their website informs the opposite and havent replied about when i will receive my product UPDATE Thanks for replying my review and taking action about it Today I ve received a package unfortunately with the WRONG product The product i bought was formula adaptogena with ashwagandha rodhiola and L-teanina and the one i received was a different one pictures attached Besides the package wasn t well closed sealed and due to our current covid-19 situation i dont feel safe in using it In conclusion I m still waiting for either the product or a refund Looking forward to hearing from you Kind regards Marcia
Marcia Pringle
6737 reviews
N/A
1 year ago
It is worse then bad my medication do
It is worse then bad my medication do not agree with me I have sent several e-mails asking for advice as i paid lots of money forThis order Been IGNORED completely Why I am very ANGRY disappointed Marcia Pringle
A N Lyndon-Skeggs
6737 reviews
N/A
1 year ago
I ordered one product from Cell innov and I have received many more un-requested
I ordered one product from Cell innov as a test I disposed of this product after a short trial as it had unacceptable side effects Since then I have ordered nothing more but Cell innov have continued to send me and charge me for products that I have NOT ordered I have tried several times to write to Cell innov to stop any further deliveries but they do not appear to release any email contact Hence this comment If Cell innov continue to send me charge me for products of their own volition I will eventually be obliged to report this to the police and appoint a solicitor
Jesus Flores
6737 reviews
N/A
1 year ago
the worst experience
the worst experience I don t know why they keep charging me and sending bottles from here I ve seriously tried everything to get my money back and stop sending me their pills and I just can t Avoid the pain of going through an experience like mine apart from the fact that these terrible pills are useless they dont respond to emails nor do they pick up calls am so tired of this I just want them to remove my information and return my money
Crystal
6737 reviews
N/A
1 year ago
So far so good
So far so good Need to make a blood analysis before I can see the result
Jl Didomenico
6737 reviews
N/A
1 year ago
Far Better than most
but first do a search and dig around on the internet and you will NOT find descriptive active product labels like Cell innov does
Patricia Gastaud
6737 reviews
N/A
1 year ago
Grateful to Cell Innov
I got confused and ordered too much Vitamine C Liposomale that I absolutely love I am grateful to Cell Innov for allowing me to return extra bottles The person I contacted at Cell Innov was very understanding and I was reimbursed quickly
