Censlighting Reviews

Horrible

Horrible - light took four hours to assemble and then didn t work - won t return and will not refund - total disaster

I received the light and it did not work out of the box

I received the light and it did not work out of the box the remote instructions were not with the light When called support they sent a jpeg of the remote which was not correct either and had to send again There was also no wiring instructions as well no QL check stamp which usually comes with these products When I told support they wanted a video of me making the wiring connections to prove it was wired correctly before they would reimburse me for a light that did not work This is when I had to do a review of this product that was cheaply made shipped directly from China

I ordered a chandelier 2 months ago

I ordered a chandelier 2 months ago but I still haven t received it After making 3 calls and sending several emails to the company they informed me that it would take another month I believe this whole situation might be a scam Additionally the customer service representative I spoke to was rude and I suspect she may not have been working in the office

DO NOT BUY FROM Censlighting

I purchased lights that are simply not going to work in the space as I hoped They have a poor return policy so DO NOT BUY if you are not 100 certain you will use them I highly recommend purchasing from a reputable retailer with a decent return policy I have emailed twice regarding returning the lights and have received no response at all My goal is to warn others prior to making the same costly mistake as me

Awesome service and pendant light

Awesome service quick and efficient and amazing mini pendant Very high-quality stylish modern

Lightning quick shipping

Lightning quick shippingShipped out super quickly prompt email responses great deal

The little bird wall light I received

The little bird wall light I received is pretty nice but I did pay for expedited shipping Would ve been great if they could ve sped things up a bit

Bought a crystal chandelier for my

Bought a crystal chandelier for my dining room but once it got here I saw it was too small for the space So I thought I d reach out to their customer service about returning it Here s the kicker - they offer to have their designers help plan my lighting space for free if I just send them a picture of my dining room Sounded like a good deal to me so I said sure They got back to me quickly with a suggestion for a different chandelier and even showed me a picture of how it would look Looked pretty darn good to me so I sent back the first one and waited for the new light Took about three weeks for the new light to get here and I gotta tell you it was worth the wait Had some friends over the other day and they were all about how great the chandelier looked All in all I d say I m pretty happy with how things turned out These guys really know their stuff