Centralcontracts Reviews

DO NOT WASTE YOUR BREATH

Compared to other leasing companies The image of pushy salesman has never been a better explanation Dreadful customer service with only their best interest at heart Could not think of a worse lease company to use STAY AWAY

Shocking customer service would not use

Shocking customer service would not use this company again in a million years

Would not use

Would not use Refused to take any responsibility with an issue I had with the collection and delivery of my new vehicle

Wouldn t use

Wouldn t use Tried to pressure me into providing my full card details before I d even been approved despite the bank advising against giving anyone your card payment details on the phone or via email Called way too often to pressure and cajole me into the next step even though we also corresponded via email so the calls were not needed

Their Managing Director makes this

Their Managing Director makes this quote on the first website page - I endeavour to ensure that our company is honest trustworthy and ethical They claim a 5 star trustpilot ranking but they only have 3 stars Not very ethical Mike - change your webpage and be honest

Wanted my card details at enquiry

Wanted my card details at enquiry stage wanted me to send them over by email unsecured then when I question this they offer to take them over the phone Never heard anything like it not professional at all I have asked for all details to be removed for their system

Really bad experience with Katie

Really bad experience with Katie Awful customer service Would not recommend Really off putting when a team member is rude and hangs up the phone because you re returning not purchasing your lease car

A further call with Katie who seems to

A further call with Katie who seems to have an attitude problem Maybe the leasing consultant needs a refresher in customer service and phone manners Would be nice if a manager responded on trustpilot I await a phone call from a manager