Centralitepros Reviews

Outstanding expertise innovation and customer service

We have been a customer of Kyser Smart Homes KSH or Centralite Pros for more than 2 years During that time we have found Kyser to be excellent to work with based on their expertise innovation customer support and overall excellence as a small owner-operated business We bought our home 3 years ago knowing that it needed a lot of TLC related to its existing Centralite lighting system The system had not been maintained or updated in 20 years More than half of our 425 lights did not work and many of the wall switches also did not function and we were increasingly anxious about the lighting system In addition our audio system was a mess Steven Kyser gave us an estimate based on photos and descriptions of the system and we scheduled for him to take on the work Given the poor condition of the Centralite system this was an extensive job Steven told us that by the time he left everything would be working correctly and would even be improved over the original system He was true to his word All 425 lights were brought on we switched out halogen lights for LEDs and Scenes were set up for turning lights on and off and for light intensity In addition the system was set up for control by smart phone and tablet Our outmoded audio system was replaced with a system that allows us to play music on multiple 12 zones throughout the home controlled by our smart phones and tablets Innovations Steven developed include surge protectors for low voltage surges and new wall switches that not only work and look better than the originals but also can easily be read at night We went on to have KSH design and install landscape lighting for our large and complex property and integrate our pool equipment both for control by our smart phones and tablets Kyser Smart Home service is outstanding Steven returns calls quickly and resolves virtually all problems over the phone Most of the return calls are within 20 minutes or less Ashley ensures that activities like billing and work and product scheduling are very well run KSH is truly an extremely well-run business Billing is always known in advance and is always accurate and product deliveries are scheduled so that we will be at home to receive deliveries We highly recommend KSH J J Hunter

The best replacement for Centralite lighting systems

Several years ago we had a problem on Centralite lighting system and no one could help us when Centralite stopped supporting existing users I looked around on the internet and finally found Steven Kyser s company and called him for support Steven explained my options with his company Reluctantly I removed my controllers under his direction and installed the new Kyser modules It was really easy to do and Kyser helped me through the whole installation Their continued support is amazing I am very tough on suppliers and Kyser Smarthomes has excelled in every area---Steven is amazing

good people

good peoplewould highly recommend

Absolutely the best

We have a very large and complex CentraLite system Our old vendor went out of business and left us high and dry Kyser Smart Homes jumped right in and saved the day They are fast courteous and very proficient Steven is a true professional he knows CentraLite like no other He fix several major issues with our programming and one of the processors and some other components We later made some really nice upgrades to the system and have been enjoying trouble free service with KSH As an Estate Manager I have worked with dozens of vendors and I highly recommend KSH in every way they are the best

Centralite Review

We purchased our dream home that was a foreclosure in 2015 unfortunately unaware that the Centralite system was inoperable after many many phone calls and a lot of tears we found Kyser Smart Homes Stephen and Ashely have been such a blessing to our family they have gone above and beyond guiding us through so many different obstacles he is very knowledgeable about his craft does exceptional work and really truly cares about his clients Ashley is very prompt to responding to emails I sent a-lot or phone calls and is always so polite and reassuring I would highly recommend Kyser without hesitation they have truly been a God send to me and my family and I am forever grateful on what they have done for us

Awesome service

I was in a similar position as other reviewers in that I have a Centralite system with no help from the Manufacturer that is out of business and no local electricians would touch it My issue was fairly simple the contacts in one of my keypads had broken worn out and I merely needed to replace it Steven and Ashley provided excellent service with prompt responses and were knowledgeable about the system I am in the northwest so I was hoping I could just order the part and install it myself Both Steven and Ashley were patient with all my questions and with Steven s guidance with connecting the wires to the right posts I was back in business I will like order more keypads in case I have more break I highly recommend these folks John

The Best in the business

Steven and Ashley at Centralite Pros and Kyser Smart Homes built and installed an amazing lighting system in our home The service and support we had from Steven and Ashley at Kyser Smart Homes was exceptional Knowing that the support is lifelong is amazing as well We look forward to doing another project with this team very soon The product and installation were more than first-rate and we enjoy our lighting system every day The one challenge is that we live in Hawaii Steven and Ashley rose to that challenge and were able to overcome this to get our product to us and install it in a timely manner I would highly recommend this company to anyone who has lighting or smart home challenges or needs

Simply the Best in Smart Home Service and Installation

After searching high and low for a smart home lighting specialist we were overjoyed to find CentraLite Pros Kyser Smart Homes Steve is an absolute genius in diagnosing problems and fixing them quickly and reasonably The customer service Ashley and professionalism exceeded every expectation We wouldn t trust anyone else with our 3 million dollar smart home We have had them back for additional automation work pool cameras outside lights since Simply the best