The architects of a better-connected world - Team Internet
Based on authentic user experiences
Phillip Rodseth
6737 reviews
N/A
4 months ago
My DNS was hijacked I got no help just a closed ticket
My DNS was hijacked the hackers using CentralNic to control this hacked DNS i tried contacting support but to them just telling me to contact my Nameserver provider and deleting the changed DNS from there i responded back saying the hacked and changed DNS isnt available or shown on my Nameserver DNS settings and these people had changed the DNS and hosting them using CentralNic right after i said this They just closed my ticket without a followup Honestly HORRIBLE SUPPORT
Mark
6737 reviews
N/A
4 months ago
I managed thousands of domains with
I managed thousands of domains with them but their support is absolutely non existent Very very very poor support - long delays in getting back responses super shady from this perspective Avoid CentrlaNic and Hexonet from this perspective you will rarely hear back from them
Atul
6737 reviews
N/A
4 months ago
Prompt Support
The fact that the company executives responded in the most efficient and professional manner gave me a great experience They helped resolve my issue promptly and without any hassle
Chris Suttle
6737 reviews
N/A
4 months ago
Speedy resolution
It is refreshing to get quick useful support for those very occasional times when it is required and CentralNic did that for me No fuss quick understanding of the problem and speedy resolution