Centrecom Reviews

I had really wanted to build my 9800X3D

I had really wanted to build my 9800X3D upgrade with an Asrock X870E motherboard I contacted ASRock who had advised me that a shipment had arrived at Centrecom I called Centrecom and spoke to the owner of the company and that I had wanted to place a backorder on the motherboard that was coming in The owner told me they don t have a shipment from ASRock and don t plan to sell their motherboards this year at all Disappointed I purchased a different motherboard However I found out a few days later that Centrecom had started selling the motherboard I had enquired about and realised I had been lied to For whatever reason the owner of Centrecom did not want to sell me the board likely reasons I can think of is he couldn t be bothered taking a backorder or is simply clueless about the shipment entering his company Given this experience I would not be purchasing at Centrecom again in the future

I don t recommend

1 They charge credit card fees The reality is that if we paid cash they would have to pay a huge amount to a security company to take it away No other high value company passes these fees on 2 Their reviews when you google them are BS Look on Product Review and here and you get the real picture Shady company shady management clearly Vote with your wallet If we let them win then they win This is not on

The Bendigo store takes no

The Bendigo store takes no responsibility for items can not work with computer items mentioned by customers I had this with 2 motherboards They were fit for gen 12 and 13 My cpu was gen 14 Now another problem A psu It is a sfx psu Not fit for a full tower case Bendigo centrecom manager wants a 15 discount for restocking that

Scammers

Dodgy A-Holes I spent 8000 on a PC without monitor It was as about the highest end possible They picked half of the parts but there were issues The 128gb DD5 ram that I bought was running SUPER slow I did some research and found they werent really compatible with my MOBO They said it s not their fauly and would do nothing When I asked for my retails cope of Windows they just suplied me a key writen on a scrap bit I paper Other issues also THIS IS THE BUNDOORA STORE

Store outright refuses refunds

Store outright refuses refunds Disgusting company

Dodgy return refund policy terrible customer service

On the 10th December 2024 I went shopping for a keyboard to use with a desktop pc that I had got recently assembled at centrecom to my specs I was after a full keyboard with numeric key pad Display of items on shelves was disgusting as price tags were ad hoc and didn t match the boxes on the shelves I therefore got staff assistance some staff had even less than my limited knowledge of keyboards and features Acting on staff advice I was sold an AKKO 3098 keyboard for 109 87 87cents card fee The sale occurred at 4 19pm Upon looking at the item after arrival at home I was dismayed that the keyboard doesn t have a Print Screen key a feature that I use a lot I went back to the store the next morning to get a refund and to purchase a more suitable replacement I was refused the refund by intransigent staff quoting centrecom return policies supposedly on health grounds When I complained about not being aware of this policy as it isn t prominently displayed I was shown the fine print at the bottom of their web site How is a customer to be aware of this policy when purchasing in store and staff don t inform the customer either verbally or in writing I thought I had found a good pc supplier but now will not return as a customer because I consider centrecom to be a shonky business I am amazed that the above situation isn t in breach of consumer law

Beware of Frankston centrecom

Go to Clayton centre com nice people and service Frankston is bad news

Worst customer service ever

Nandish is a rude arrogant jerk who hates female customers

Poor customer service terrible handling of warranty claims

Would not recommend purchasing anything from here They have made claiming warranty for a faulty product I purchased from there an extremely difficult process I have also been told that I may incur fees for postage and testing of said faulty product that is still under warranty What a joke at this point I just want to return it for a refund but they refuse refunds Not sure how that s legal