Cesaregaspari Reviews

Scam

Some time ago I bought shoes for 125 euros from this brand I got the shoes delivered to my home in the wrong color I contacted customer service and they told me I could return the shoes and they would send the shoes in the correct color upon receipt It took a very long time after that before I received the return label When I reminded them about this I did eventually get it sent to me via email It did say a different address than the return address on their website but since they sent this themselves I trusted them I shipped the shoes right back to them UPS tried to deliver to them three times but they said the company was never open to receive the package Since then the shoes have been stuck at UPS somewhere I don t know where I contacted Cesare Gaspari but they barely answer my emails I have already sent them several mails but so far only got back one in which they say they have filed a complaint with UPS nothing more I have already contacted UPS myself and in my opinion they are not at fault I think I will end up losing my money and not have any shoes Update December 4 Even though they responded to this review the problem is still not solved I still don t have my money back and I even received an invoice from UPS for sending the package back to me They still won t answer my e-mails Order 2419

My Winterboots broke after 3 months

My Winterboots broke after 3 months This is unacceptable for 130 euro shoes From the beginning the shoes did not make a high quality impression but they looked so stylish that I kept them now they are going to the trash Buying bad quality shoes like cesare gaspari is not sustainable at all and I really regret supporting that brand

I want to return my order 2553

I want to return my order 2553 its been a week since I requested the return and nobody is responding The status says- we are reviewing your request What s there to review for a week unless to delay return time I could send it to the warehouse address directly though as the previous review says it may get lost somewhere cause nobody is responding on the other side Is it a fraud that needs to be reported or just extremely poor customer service

The order did not arrive 3066

The order did not arrive Order 3066I placed my order on December 1st It is December 11th already and I have never got neither an answer to my messages nor a confirmation of the shipment nor any delivery updates not the boots The customer service never replies I would like to have my money refund or at least my order delivered Whom should I contact in this case

Worst customer service ever - Never again

I ordered a winter jacket in December 2024 Order 3290 and returned it following their return procedure which I even had to pay for myself The package was delivered to their warehouse weeks ago but I ve received no confirmation no updates and I still haven t gotten my refund of nearly 400 I ve tried contacting them through every possible channel email no response the phone number listed on their website doesn t work Facebook ignored and even their chatbot completely useless There s literally no way to get in touch with anyone It s outrageous that a brand in this price range has such terrible customer service and an unacceptable return policy This was my first and definitely my last time shopping here If you value good service and your hard-earned money avoid this company at all costs I just want my money back now This is absolutely unacceptable

I returned the order 3303 according to

I returned the order 3303 according to the address mentioned on the website and informed you on the return as I was suppossed to do This was on the 24th of December The address on your website does not exist Since I payed via Klarna I informed Klarna about your shady business You will not get any money from my side and I request a full refund for the money spent on the return package which was 23 Since the package was sent back to my address today I sent it back to the post office Now you can happily try to get it back yourself In addition you should be ashamed for offering your products via Zalando You are not worthy of Zalando Garbage company ran by garbage lying humans Bah Foei

order of 22 12 catastrophic

order of 22 12 everything seemed to be going well until needing to return the item First of all I had tried to cancel my order the next day because it was an error on my part but as customer service is non-existent it was sent anyway they are fast I confirm that When making the return on the site response was fairly quick with instructions and a link to print the return label and that s where the joke begins there is no label in the link but just other instructions So I send an email for an explanation and request for a real label but then nothing no response to date and I have a coat waiting for 550 euros that I would like to be reimbursed In conclusion it will be the first and last time at Cesare Gaspari

I recently got a pair of loafers from

I recently got a pair of loafers from Cesare Gaspari for the summer and honestly I m really happy with them The quality is solid and the design is super cool without being too over the top They re now my go-to shoes comfy and stylish enough for pretty much any outfit I ll admit I was a bit nervous after seeing some bad reviews but I loved the look of the shoes so I went for it and I m so glad I did They totally exceeded my expectations My tip make sure you read all the details on the site before buying to avoid any surprises Everything is laid out clearly so just double-check the info and you ll be good Definitely recommend