Charles-stanley Reviews

08 09 2022 WEB SITE NEEDS IMPROVEMENT

08 09 2022Their website is large but very poorly designed It is in need of improvement It is not user-friendly and needs to be overhauled So much financial activity takes place on-line so a good simple to use website is essential Dr S P Gibson BA MB ChB MA MRCP FPCert T GP MD FRCPRetired Consultant Physician and Nephrologist

Disgustingly overpriced

Disgustingly overpriced So many sly fees that end up adding to 100s of pounds a year even on a relatively small investment Using this broker has cost me far more than I have made The running costs are over 100x what they are at my new brokerage who s app is also far superior

Rubbish since their takeover by Raymond James

Since their takeover by Raymond James this business has gone downhill They used to be brokers and good ones at that now they want to be wealth managers - investment is personal I want control and choice They are repeatedly restricting access to stocks etc without notifying me - such that I can no longer deal in items I have been investing and trading in for years AVOID unless you have 200K and want someone else to look after it badly and charge an arm and a leg for doing so

Poor

I ve used this service since about 2013 On the whole pretty disappointing and I wouldn t recommend them I m finally moving away now as they have changed their pricing structure and increased fees significantly First point is that they aren t very good at executing trades especially with their mobile app You also cannot rely on the figures they provide for profits and losses on any share purchases sales There really isn t anything positive I can say about their operation on cost execution or service I suggest you look elsewhere and save yourself a lot of problems

I have tried to get my money back

I have tried to get my money back due to very little contact minimal trades etc I was annoyed the last time Leo West called me and I told him to close it He shut me off the internet connection so I couldn t log in and no refund of monies still owing to me No response to emails either even CCd Grant Ford in the email to action but no response from him either I am now thinking of lodging a complaint with the ombudsman as this is simply a scam Maybe this review can get my refunded

Looks like Charles Stanley are unable to instigate improvements

The same as previous comments of the Charles Stanley website very challenging to navigate It was also very difficult to determine how much profit your investment was making As a Newby with a relatively small investment rather than search for another provider I decided to stick with Charles Stanley When I decided to sell be holdings I really found how unbelievable difficult is was to get the money into my Bank Account 1 After ringing CH helpline I was able to instruct CH to sell my holdings 2 When the cash was in my CH Account I tried to transfer it to my Bank Account Because I could not transfer the whole amount I assume there were charges to pay 3 I instructed CH to BACs transfer part of the amount for which I received a confirmation email 1day to raise it and up to 3 days for the transfer 4 Four working days later rang CH Helpline to find that 4 working days are required as per contract to check if any outstanding so my requested BACs had only just been issued

Worst people to invest with

Worst people to invest with they never allow withdrawal but it was possible with help of A md a rk li m i t ed

So few reviews

I was wondering why there is only one review for Charles Stanley until I actually tried to leave one on my mobile phone It didn t seem to be possible Now trying on my laptop All I want to say is that this is a good website and I m very happy with how it works for my ISA