


Shop for Daily Deals on Men's & Women's Underwear – CheapUndies
Based on authentic user experiences
David Zanon
6727 reviews
N/A
8 months ago
To this company you re only good as your last purchase
Since 2014 I ve been a loyal customer of this online retailer and have spent literally thousands of dollars with the company The web site says they want happy customers Unfortunately this is not the case or they would have tried to work out an issue I had with one of my orders from Cheapundies In June 2021 I purchased a pair of Levi s 505 Jeans which do not fit me I ordered my usual size but the jeans I received are too small too tight I cannot button them The company will not take them back even though I m willing to send the jeans back to the retailer at my own expense During the time I received the jeans I was unable to return them in the 30-day return window as my mother had died in June and and I had to vacate her residence which I had been watching over while she was in an assisted living facility My life was turned upside down as a result of her passing Since last year I ve tried to work things out with Cheapundies by contacting this retailer twice However they will not respond Instead I m being given the silent treatment I tried contesting the charge with my credit card to get some sort of relief Cheapundies rebutted and denied any responsibility by sending my credit card an entire list of my private purchase history with the retailer which was irrelevant and was retaliatory in nature I also filed consumer complaints about my experience as well as the defective product with my state s Wisconsin consumer protection agency the Better Business Bureau of Central Virginia and Office of the Attorney General of Virginia Consumer Protection Section who then asked for a response from Cheapundies Cheapundies refuses to respond to any of them
Darryl Sell
6727 reviews
N/A
8 months ago
Seems to be a scam 2023
I d successfully ordered a couple of times from CheapUndies years ago and after a few years unsubscribed from their emails In October 2023 I seem to have magically ended up on their mailing list again Jump to early April 2024 and there was some interesting stuff in their marketing email and I d used them in the past so I placed an order and waited After 2 weeks the order was still unfulfilled on their website so I send an email asking what was up I didn t get a reply but a few hours later I received an automatic email saying that the main item of the order was cancelled and I was being refunded for it A bit disappointing but it happens a few days later that part of the order was refunded Two weeks later the rest of the order is still unfulfilled on their site I haven t received any tracking details or any further order updates from them but I m still getting daily marketing emails I m wondering if when I was magically re-subscribed to their mailing list that they ve just become a scam
Jay Mames
6727 reviews
N/A
8 months ago
Appears to be a scam site now
Just had to dispute charge with credit card company after order sat in limbo for days with no change July 2024 No response from company phone is always busy I have ordered successfully years ago but a web search reveals others are having the same experience as me now Avoid seems to be functioning as a scam site now
Oh
6727 reviews
N/A
8 months ago
I do NOT recommend
I do NOT recommend I placed an order for 4 items and never received them I ve tried calling and emailing the company numerous of times and never got an answer back They NEVER answer the phone I ve tried to get a refund and haven t got that either Horrible experience Horrible customer service
Chris
6727 reviews
N/A
8 months ago
Do not buy from these guys
Do not buy from these guys they may look good BUT they take your money do not reply to emails and your money is gone I previously used them and the service was good no longer
Greg Hynes
6727 reviews
N/A
8 months ago
Received the wrong item
Received the wrong item emailed the company 6 times never got a response Had to call my credit card to deny payment Piss poor company at best
Ben
6727 reviews
N/A
8 months ago
No Response
I have been shopping with CheapUndies for years and have never really had an issue but I placed an order back in October and it never came I checked the website and it said the ordered was fulfilled but when I tracked the package it was clearly never delivered and hd no updates on where my package was I contacted Cheap Undies several times and never got a response They have a no refund policy when it comes to underwear but I had ordered sweaters and pants which are refundable so I just want a refund but no one has gotten back to me in over 2 months The least they can do is send me a response and explain what happened and offer me some kind of compensation for essential losing my items I m so disappointed in their lack of communication because as I said I ve been a customer with them for years but this is absolutely ridiculous and I will never shop on this website every again I m also going to tell everyone I know not to use their website because if this is how they treat their customers but avoiding them and not responding for months then they aren t the kind of company they promote themselves to be
KWS
6727 reviews
N/A
8 months ago
Similar Experience As Most Of You
It would appear I m having the same experience as most of the other reviewers here I too have been a long time customer for 10 yrs I made a purchase in mid Nov 2024 and according to the tracking info I received it was delivered On Dec 12th 2024 However I moved and forgot to change my default shipping address Now that s on me BUT I ve emailed 4 times and tried to call but of course NO ONE answers and have not gotten a reply to ANY of my emails I just want either the items if they were returned which I stated in my emails that I would pay another shipping charge for or my money back They refuse to email me back VERY disappointing because they used to be a great company
Chris LaVoie
6727 reviews
N/A
8 months ago
I ve ordered a few times and my
I ve ordered a few times and my experience has been pretty good The orders and delivery have gone as expected I ve had an issue once with sizing they refunded all the items except the one pair that I tried on I like the variety and the discounts
Mike
6727 reviews
N/A
8 months ago
Very happy with my recent order
Very happy with my recent order