Cheerfulpainting Reviews

BUYER BEWARE

BUYER BEWARE I ordered several paintings 70 00 worth for Christmas I only received one of the paintings It has been a nightmare trying to get the others I was emailing back and forth with them then all of a sudden the stopped replying I m pretty sure I will not get money or paintings This is a awful company to deal with

One star only because I have to

One star only because I have to Bad business Do not waste your time or money I ordered 4 paint by numbers When they finally got here their pictures were very different than the ones advertised I emailed them to ask for a refund and directions for returning They then asked for pictures and tried to say that this was normal for oil painting I sent pictures of the ones I ordered on line and the ones I received The second email they agreed to accept the return but said I have to pay for the shipping to China In their advertisements it clearly says there is a 30 day return policy They gave me a sketchy address not sure if it s a real address They said they will send a return slip which they never did Needless to say this will go right in the garbage 60 00 down the drain Don t buy from these people

Do NOT order the custom photo kits

Do NOT order the custom photo kits The painting reference image looks nothing like the photo you submit and you won t get a reply from customer service when you try to contact them I also ended up with a duplicate custom painting which I never ordered as my free painting buy 3 get 1 free instead of them just taking off the 4th canvas Massive waste of money Buy local

DO NOT ORDER FROM THE COMPANY

I was so excited to receive my order to start painting it took about four weeks and then when I did receive my items I only received three out of the five which one of them was broken I have emailed sent Pictures explained to them numerous times what is missing and to either give me a full refund or send the pieces that was missing the pieces I was missing was the canvas and the paint and they needed to replace the easel because it was broken when it arrived They keep asking me if I open the box and of course I open the box how would I know if one was broken and two items were missing if I did not open the box I am so frustrated with this company that I will never order from them again and it s just ruined my experience trying to start this project Please do not order from cheerful paintings They have awful customer service They will not get back with you unless they keep asking you the same questions over and over and over what s missing and if I open the box and to send more pictures which I did three or four times

ABSOLUTE SCAM

DO NOT ORDER FROM THIS COMPANY I placed an order with them on January 1-it took a full three weeks and I finally received a notice that it was shipped A week after that I was notified that it had been delivered but there was nothing anywhere Upon further investigation on the very vague tracking website they provided I realize it was delivered in NORTH CAROLINA I live in New York City I do not have an address in North Carolina I do not know anyone that lives in North Carolina I attempted to contact customer service and they kept sending me screen shots of the delivered info on the tracking site and telling me to check with a neighbor - repeatedly- even when I told them that it was different states and would involve a flight Then they stopped responding all together so I contacted my bank and reported the charge as fraud and requested a refund Then I started receiving email requests to review the products- so I explained my experience in a review and a week and a half later I got a random email from their customer service department again with a screen shot of the tracking telling me to check with a neighbor When I again replied the same as I had the last 5 times they sent me a blurry screen shot of a shipping label with my name- but a NC address that I ve never seen before in my life and asked if maybe I mistakenly gave them the wrong info Mind you all of the original order confirmation emails have my correct NYC address on them and in fact- if you go on the site and check on my order by putting in the order number and my email- while it will say it was delivered it still very clearly has my correct address associated So where are they even getting this other address from It is so shady- I m not even going to communicate with them further because I don t trust the company at all at this point So don t waste your time or risk the headache it s not worth it

THIS IS A SCAM COMPANY

THIS IS A SCAM COMPANY They obviously know what they are doing by reading these reviews I ordered 4 paint canvasses It took forever The tracking was a joke Then when I opened the bag it was a child s plastic plate and utensils No paint no canvasses After many emails back and forth they told me that I obviously got the right order because the weight at shipping was right Maybe I misplaced the item I even sent them pictures of what I received I ordered these right before my surgery I thought it would be a nice way to recover at home No They stole my 85 If I could find company info I would file a formal complaint They say they are out of New York I do not believe that

False advertisement

False advertisement Bought this purely because the paint brushes looked superior to be able to get detailed work some and cheap plastic rubbish brushes were sent instead

Disappointed Don t waste your money

Disappointed by the colour matches - nothing like the advertised picture And their brush quality IS ABSOLUTELY NOTHING LIKE THEIR INSTAGRAM ADVERTISEMENT Just a shitty set of paint brushes maybe 1 step above their basic set

This is a scam

This is a scam I paid for this product but never received the order I ve emailed the customer service multiple times and have just been ignored It s a scam