Chemistwarehouse Reviews

DO NOT ORDER FROM THIS PLACE

DO NOT ORDER FROM THIS PLACE You will be throwing your money away I placed an order and 3 weeks later they sent an email telling me they could not deliver to the US They refused to give me a refund and now I am fighting it through Paypal

illegal trading

I bought a 100ml Narciso Rodriguez For Her Eau De Toilette from Chemist Warehouse last Wednesday as mine had run out So I was just replacing a like for like perfume I opened the Chemist Warehouse Narciso Rodriguez on Friday night to use it and oh god it smelt like it had gone off It had a sour smell to it which I can only liken to a perfume that was old and expired or expiring Disappointed I put it back in its box and took it back to the Chemist Warehouse I had bought it from today Saturday so three days after I had bought it I took it back in the box with the receipt to be met with nothing short of abuse from the pharmacist manager for the day I explained what had happened and gave her the perfume and receipt to which she wouldn t accept a refund saying I should have tried a tester before purchasing I actually nearly laughed out loud and responded the tester and this perfume may be from different batches and therefore what she had suggested didn t make sense I also said to her that she was going against the Chemist Warehouse refund policy regarding poor quality faulty products and against AU consumer law She responded to this by asking me to come back to the same store on Monday to speak with their other manager As I was now running late for an appointment due to her retail incompetence I said I would be raising this to her HQ and trading standards which I will do now

Chemist Warehouse and ShopBack ripping

Chemist Warehouse and ShopBack ripping customers via ShopBack platform ShopBack adverte bonus cashback deals via various online communities CWH supplies non-refundable products and at later stage ShopBack refuse to honour advertised cashback percentage SCAMMERS

Worst customer service ever

Worst customer service ever45 minutes to finally be told they couldn t dispense the script I was after Honestly could have driven to my original pharmacy and got what I needed No care or customer service

Items never sent and no response

Ordered online a month ago and only half my order arrived I followed the directions online to notify of my missing item and didn t hear back I then rang customer service and also emailed their help team and still nothing Don t bother shopping here - they ll take your money and ignore you

Taylors Lakes store overcharged customers

Taylors Lakes store overcharged me on an analgesic tablets The medicine was priced on special for 9 99 from original price of 14 99 Later i found out i ve been charged 21 98 2 packets instead of 19 98 I then went back to the store and been told by a lady named Tanny that was the old price tag they forgot to remove but the excuse was clearly a lie because the old price underneath the new price tag was 14 99 She then called a guy named Basim who refunded me the wrong amount which i had to rectify once again The customer service was a ZERO They both were unfriendly unprofessional and no apology was offered More trainings needed I urge every shopper to be aware of this Taylors Lakes Store for the appalling customer service and overcharging customer habit

Price gauging

Price gauging False advertising Taking customers For a Ride Full price ticket underneath half price tickets You are not very clever The prices you advertise as half price are NOT half price ScamScamScam

Deceptive false advertising repeatedly

Advertised perfume then interestingly it was not available After numerous emails I finally had someone say that when they get it back online I can have it at the same price I have waited waited noticed numerous times they advertise it You get right to the end they show it is only available in store amazingly NEVER is available in ANY store in South Australia So they are falsely advertising a product which is never available to most of the country I dread to think what will happen when this company thinks it can combine to control They currently have awful morals and are definitely not to be trusted I have contacted so many times and waited so long they just do these ridiculous adverts knowing they cannot provide the goods across Australia Shame on Chemist Warehouse Not to be trusted in any way

ZERO SERVICE ZERO EXPRESS DELIVERY

This Relates to Chemist Warehouse ONLINE 0 Stars is all they deserve Payed for Express Post delivery and five days later My order is still in limbo I rang Chemist Warehouse to get them to chase up their SLOW SERVICE and I was basically told Too Bad Too Sad Three years ago I got the same lack of service Stupid Me I thought they would have gotten their act together by now but clearly NOT