Cherrywins Reviews

Stressful and worrying

I have had great communication from this site at the beginning but now as the time goes on I have been completely ignored for the past 72 hours and even believe they have blocked my email address I have spent a few thousand on this site gambling I have winnings just under 2k and they aren t paying out I have provided all documentation they requested and now completely ignored It s very concerning and has been a stressful situation I am being forced to go through legal channels which I didn t want to do I have given them 24 hours to respond Hopefully they will pay what is due Sincerely hope they aren t in the scam game of taking your money and not paying up when you win But unfortunately it seems that way

biggest scam in united kingdom

biggest scam in united kingdom disgusting people please please who ever try play or register with them please don t

At first all good my account was

At first all good my account was verified I withdrew 120 and left money in to play whilst waiting the next morning was trying to check how long it would take and upon logging in i received a pop up saying my account was blocked I ve not received anything to make me aware of what or why And not received my money

They blocked and ignored me when I

They blocked and ignored me when I tried to withdraw my winnings Hopefully they will see this and contact me to get this resolved Following on from the reply After posting this i was asked to supply verification details passport and Utility bill which i did i still do not know why i was blocked as they have still to reply to me so the section where they say they would like a speedy resolution is one sided and that is not on behalf of Cherry wins I would appreciate a reply and resolution to this issue

I keep getting responses such as it s

I keep getting responses such as it s going take another 7 days Truth is I ve been locked out of my account and can t get back in with no explantation I have given all documents over to the team and my account is verified already As of this moment they owe me 2100 if this was 20 i would let this go but it s starting to worry me seeing the previous comments The lack of communication is outstanding I would like my money as soon as possible I would like to talk to someone as soon as possible on the 12th of June 2024 and I have not had a penny from them since Amy

Will not pay my winnings locked out of account

Having won over 3500 Cherry win asked for document verification This was a difficult process and stalled on the fact that my name is Steven and I showed them proof of address letters that were in the name Steve Anyway I then provided appropriate documentation and got confirmation on their on line chat that I was going to get paid This took nearly two weeks The very kindly host congratulated me and asked what was I going to do with the money I responded pay off a debt which I really needed to do relating to my holiday and buy my wife some flowers I have no gambling debts and am going to use the money to pay off the balance of my family holiday to Portugal which as you can imagine is a great relief during these difficult times I was shocked when I got the following message this afternoon Hello Steven Player ID xxxxxxxxx Please keep it handy and provide it in the future interactions as this will help us identify your account and provide more efficacious assistance I hope this email finds you well My name is xxxxxxx and I m reaching out to you on behalf of the Customer Support Team We are sending out this email as we would like to express our concern about your following comment I really need the money and Pay off debt Thus the account is temporarily closed until we receive updates from your end It is important that we understand the current level of play on your account is acceptable to you and that any deposit you make with us is within your means and does not pose any financial difficulties to you Therefore we kindly ask you to comment on the aforementioned statement Moreover based on your recent activity we wanted to take the opportunity to contact you and make sure that Everything s okYou re comfortable with your recent spend and don t have any concerns regarding your ability to afford your level of playYou don t have any other concerns from a responsible gambling point of view Steven kindly be advised we must respect our policy for Safe and Responsible Gaming and we would like you to take into account the following Gambling is a form of entertainment It is not a get-rich-quick and debt settlement method The games have random results and there are no formulas to guarantee winnings The decision to play must be yours Never try to chase recoup your losses Always check the amount spent at the cashier You need to know the rules of the game you are playing We await your response and clarification at your earliest convenience If you have any questions or concerns Steven please do not hesitate to reach out to us For more immediate assistance you can reach out to us via our friendly live chat 24 7 As you can imagine I m very concerned about this I have answered the questions but don t feel confident I will get paid If I do I will certainly update this postApart from my solicitor is there an independent organisation that can follow this up for me

horrible site leave alone

Please avoid they are currently under review massive problems

I ve been waiting 9 days for my

I ve been waiting 9 days for my withdrawal every time I go on live chat they said it s been approved when I can see in my transactions it hasn t been approved it s for 2k Not replying to my emails either I ve had to contact multiple teams and investigations due to this It s my money I even deposited 200 2 days ago to play back on there like a idiot avoid because you wont get your withdrawals you re legally entitled to

Alina p very informative and great

Great signup offer Fair wagering good selection of games and if your fully registered on a sister site you dont need to get ID verified all over again no complaints from me recommended