Chester Hobby Store Metalworking Machines Engineer Tools
Based on authentic user experiences
I Wilson
6731 reviews
N/A
6 months ago
One star because I could not give less
One star because I can t give less Four years or so ago I sent my lathe back to them to get a new control box fitted It came back with bird poo on and the sensor incorrectly fitted Lately I asked for help wiring the drum switch to the control board after I replaced the motor controller I should have known better Two months later no calls or quote I ring periodically to be told I ll be called back but this never happens Finally I get through to someone who says oh we lost your number and said re-wiring the barrel switch will cost 200 - more than the cost of an entire control box I told them they could keep it and will never ever go anywhere near this company again
michael mckenzie
6731 reviews
N/A
6 months ago
Beware False shipping policy and shipping costs
Tried firstly to order a motor for my db7 lathe by telephone on friday 8th November 2024 and told Just order on line mate and phone went dead proceeded to order on line and read the chester hoby store shipping policy which states We offer free shipping on all tooling orders over 30 within mainland UK this includes all items under our Tooling Accessories category came to check out a motor which is found under Tooling and accessories - spare parts -motors shipping added to order telephoned Chester hobby store and asked about it and told it does not include motors Pointed out in that case your shipping policy is wrong and false The reply was you have to pay the shipping Ok are you going to reword your shipping policy to reflect your actual policy Phone went dead Again Readers check for your self