Chewinsurance Reviews

AVOID AVOID AVOID

AVOID AVOID AVOID Tried to make claim with them re a damaged hire car Wriggled out of it saying uk advised against all but essential travel Car was damaged and I was insured Their response Hard luck Sham service from a shill company

Very poor customer service

Terrible company Put in a claim on my policy over eight weeks ago A young girl scraped the car whilst parked She apologised and wanted to pay me but when I told her it was a hire car she gave me false phone number Although it was not my fault Chew s claims people say I will have to wait up to three months for them to look at it due to shortage of staff

Excellent insurance company

Excellent Highly recommend I have an annual policy and for the first time ever had to make a claim through the hire car excess insurance policy The company was helpful clear and sent the claim forms as agreed via email I completed and sent them back then received a nice call asking a few questions and they then paid the hire car company direct Good customer service I will definitely renew with them next year

You will find others that come back a

You will find others that come back a little cheaper for car hire insurance cover but they will not have all the little extras like baggage cover and hotel cover They are a great price anyway the cover is clear just hope I don t need to use them

Brilliant professional service

I took out an annual policy with them as we travel a fair bit The first time we used this we had our car vandalised in a car park Chew sent us a claim form and we complied with all their requirements A further phone cal was received to clarify a few details and they paid refunded us in full the 600 that we had to pay the car hire company Would thoroughly recommend Superb service If I could give them 6 stars I would

I had to make a claim when I dinged my

I had to make a claim when I dinged my rental car in Spain - couldn t get in touch at first as for some reason I couldn t reach the claims number until I returned to the UK - but once I did it was all sorted and paid within a week I would certainly recommend

Positive

My claim after 6 months was review positive Took them a lot of time Got my money in my bank account All I claimed got it without hassle Recommend it

Great customer experience

Great value policy Much cheaper than paying the hire company rates Didn t have to claim so can t comment on that process but will certainly use again