Childrensbedshop Reviews

I bought a child s bed from here

I bought a child s bed from here Great service from them and would definitely recommend them

Excellent service and excellent bed

The bad reviews here are shocking to me as I had an excellent service from the Childrens Bed shop I ordered a Steens Memphis Mid Sleeper bed with pull out desk late on a Thursday night On Friday Morning I had a phone call arranging delivery for the following Wednesday between 1-5pm Emails came through with order confirmation and Dispatched details and on delivery day the bed arrived at 1 30pm after a prior phone call saying they be with me in an hour Delivery guys delivered bed to my second floor flat Covid safely I immediately went to work building the bed after checking all parts and screw fixtures were there I actually made a booboo and damaged 2 sections of the bed but this was my error and we managed to hide the booboo s with stickers so overall appearance and function of bed is still in tact and we have a very happy 5 year old with his big boy bed The bed took ages to put together thats the only downside but it is very sturdy and looks great And the best part of the service was I emailed the Childrens Bed Shop just to say how pleased I was with the service after the bad reviews on here I mentioned the booboo I made and a lovely lady replied immediately that she would contact the manufacture for me to see if I could get replacements 2 weeks later I get a text from DHL that my delivery from Steens will be delivered that day And the 2 new parts needed arrived from Steens in Denmark at no extra cost even though I was prepared to pay I m so happy I ordered from this company and ordered the Steens bed and I d highly reccomend them and just don t understand the bad reviews as my experience couldn t have been more different

Great Bed great customer experience

I decided to order from here in spite of being worried about the negative reviews thankfully i had a very positive experience I ordered Steens for kids midsleeper pull out desk and Junior comfort spring mattress on 23 03 21 I originally saw the bed on another site but with estimated delivery of June here the delivery estimate was 1-5 days Had good communication from the company email confirmation came through straight away phone was answered straight away on the 2 occasions I phoned and my queries answered However I m not sure if i hadn t asked whether i would have been told that the mattress delivery estimate was 2-4 weeks but in the event this was okay for me we agreed an estimated delivery date for w c 5 4 21 so bed and mattress could come together I received a text on 31 03 21 to give me option of accepting delivery on 3 4 21 with a 4 hr timeslot and also received a phone call to advise of delivery date Delivery day i had a phone call to say they were 30 mins away all delivered on time and in tact The bed looks great and is very sturdy as others have said it takes a while to put together my partner is a carpenter and commented on the quality of the wood Took him 3 hours Our 4 year old son LOVES the bed has created a den underneath and can manage the stairs on the ladder okay in fact has slept through the night on this bed more in the last 2 weeks than in the last 2 years I m very pleased with this purchase

I ordered 2 beds for my kids

I ordered 2 beds for my kids Then came and read some reviews I was so worried we had made a mistake but went with it Honestly we had no problems at all We ordered 2 beds Got confirmation email Text to say when beds would come and they came when said Good condition no issues Thought id balance out some of the bad reviews

Excellent Happy mum happy kids

I thought picking my two children s new beds would be a hard task and they are both so fussy A friend recommend the Children s Bed Shop to me so I browsed the website and asked the kids if they liked the look of any beds They had so much choice- they loved the themes Delivery was great staff helpful Kids love going to bed early which is great for me Would highly recommend and use again Thanks

Excellent Bed

After scouring the internet and finding the perfect bed heavily discounted I filled in my details and clicked the order button Only after clicking the order button did I think - is this company trustworthy After finding this company on trustpilot and reading the reviews I thought Oh dear what have I done Normally I wouldn t go out of my way to leave a review but thought it was only fair since there are so many bad ones on the trustpilot website I ordered the bed on a Friday afternoon and on the following Monday had a call from a lady in their office telling me that the bed would arrive a few days later on the Friday within a certain window of time On the Friday lunchtime I had a call from the delivery guys who informed me that they were 10 minutes away and they arrived promptly Really nice guys - strong as oxes - they carted out the boxes which were so heavy I honestly couldn t lift them I purchased the STEENS KIDS HIGH SLEEPER bed and I have to say the bed quality is really outstanding It did take 3 afternoons to screw it all together admittedly I was really hungover on one of those and took 3 strong adults to lift the bed onto the top of the struts The wood is solid and weighty - I don t think we ll ever be able to take it apart again D Our daughter is seriously over the moon with the bed and so excited to have a bunk to climb into Overall everything went really smoothly for us

Delivered and assembled 3 weeks before

Delivered and assembled 3 weeks before estimated date The bed is Very good quality and very sturdy Worth paying extra to be assembled by the shop Very fast and did a great job Thank you

Nearly didn t order with them after

Nearly didn t order with them after reading the reviews here but so glad I did Excellent company and customer service - had an issue with the order and they resolved it quickly and efficiently