


Based on authentic user experiences
Mary K
6730 reviews
N/A
6 months ago
They alter the details and policies
They alter the details and policies after the product is purchased which is frustrating Their customer service is unhelpful and they send incomplete orders with delayed shipping The wigs are made in China but they falsely claim them to be of superior quality which they are not The wigs are of poor quality
James M
6730 reviews
N/A
6 months ago
They change their terms after purchase
They change their terms policies after the product purchase The customer service is wierd and the orders often arrive in bad shape with lot of delay Their wigs are made in China and are of substandard quality Different from description
Paula Williams
6730 reviews
N/A
6 months ago
Chiquel has 6 5 stars with me
Chiquel has 6 5 stars with me I bought 3 wigs from Amazon before i foumd Chiquel Each of those 3 were double the price of the last I was learning the cost of the quality I watched several wig reviewers prior to Chiquel broadcasting their own utube reviews and ads I have been a loyal customer for over 2 years Their customer service is polite empathetic helpful and fast They make me feel like my business is the most important That is rare these days I have purchsed 30 wigs from them and returned maybe 4 due to colour not being what i wanted manufactiurers are notorious for inaccurate colour details Chiquel accepts them if you have not altered the wig according to the instructions EVERY time i was more than satisfied with my refund compensation and immediacy of my request I love love love this company They keep me coming back for more If i go ANYWHERE else i have to pay exchange on the CA dollar customs excise shipping which completely eats up ANY sale of an item Chiquel looks after all that FOR me My average cost per wig always on sale due to the type i buy sales and discounts is about 100 which is wonderful for synthetic basic cap wigs If that wasn t enough i ocassionally get them with NO shipping charge One last example i needed a special wig to go on a dream trip to Las Vegas I mentioned that to the customer service rep and he got it to me in record time so i had it to go on my holiday YOU CANNOT LOSE WHEN YOU DEAL WITH CHIQUEL