


Based on authentic user experiences
Pixieditzie
6730 reviews
N/A
5 months ago
Poor quality and lack of customer support
First time and last time I ll be ordering from chloe the label I m afraid Found the brand on Instagram-quite a high price point 83 I paid so expected efficient service and high quality After 3 weeks the dress still hadn t arrived I chased on Instagram as that was the only contact details I could find to be promised the tracking number which I never got then was subsequently ignored The dress finally arrived 4 weeks after I placed my order and I can honestly say the quality from shein is infinitely better The dresses claim to be hand made-you can tell The lace was torn in places and the seam underneath is like someone has hacked at it and left it lumpy I doubt they d accept a return and I wasn t willing to wait a decade to get a response and a refund so instead I ve bitten the bullet and taken it to a tailors for 30 to try and salvage Disappointed as I do like to try and support boutique brands
Ellen
6730 reviews
N/A
5 months ago
I wish I could give zero stars for my
I wish I could give zero stars for my experience with Chloethelabel I placed my order on December 28th and by January 11th I hadn t received any updates so I asked for tracking information and was completely ignored After sending a follow-up message on January 17th I was told that the fabric shop was closed and that my order would be shipped out with next-day delivery By February 15th I was still waiting for my order I reached out again and was ignored only to receive a delayed response saying it was on its way but it never arrived To make matters worse I noticed my comments about this issue were deleted from her public posts preventing others from seeing my concerns She did offer me a freebie as an apology for the terrible service promising to follow up but she never did I chased her again about my order and once more I was told it was due for delivery which unsurprisingly it never was Now it s been three months since I placed my order As a fellow business owner I find her blatant dishonesty and lack of communication deeply disappointing Chloethelabel s service is completely unauthentic and I cannot recommend this business based on my experience
Alexandria Kemp
6730 reviews
N/A
5 months ago
I got not one but two dresses and I
I got not one but two dresses and I can t thank Chloe the label enough not only is she amazing at what she does but she went above and beyond as I ordered the wrong size and she came back and delivered another dress free of charge to my door she is truly a angel great Quality dresses I got lots of compliments on my dress and I danced for 12 hours in a white dress and it still looked the part after the races and clubs
nikola nap
6730 reviews
N/A
5 months ago
Beautiful
Ordered an outfit from Chloe the Label back in December I was a bit last minute so did ask if I d be able to have it within the week as I was going away the following Friday My outfit arrived right on time it was so beautiful Would 100 recommend ordering from her
Izzy
6730 reviews
N/A
5 months ago
Hand made items of great quality and
Hand made items of great quality and sent out to receive by new year Would definitely order again
Lm
6730 reviews
N/A
5 months ago
Absolutely loved my outfit i purchased
Absolutely loved my outfit i purchased from Chloe the label Everyone was commenting on it the fit was prefect And such lovely girl definitely recommend will be ordering plenty more
Aimee Pennington
6730 reviews
N/A
5 months ago
The best quality and fab customer service
Confused to why all the reviews on here are awful Everytime I ve ordered from Chloe it s been 5 service Last year I ordered an outfit for my holiday proper last minute and Chloe had made it for me and delivered it herself to my house in the space of 3 days The most unreal handmade clothes and the best quality wouldn t go anywhere else
Amy
6730 reviews
N/A
5 months ago
Can t thank Chloe enough
Can t thank Chloe enough Has always gone above and beyond to make sure my orders arrived on time even going out her way to deliver to me on Boxing Day when it was such a busy time Every order I have placed has came better than I expected the quality and designs are everything Always my go to for the most gorgeous outfits
Dior
6730 reviews
N/A
5 months ago
Amazing experience with this brand
Amazing experience with this brand I was late ordering my birthday outfit and she done everything to fast track the order and get it to me just in time for my birthday so greatful Outfit was amazing and such great quality
Is
6730 reviews
N/A
5 months ago
Obsessed with my outfit
I ordered my Christmas Day outfit and was obsessed the quality and fit was fab had so many compliments