Chocokingdom Reviews

The order has still not arrived and

The order has still not arrived and none of my attempts at communication have been responded to

Terrible service

Terrible service Paid extra for Next Day Delivery and received the product over a week later There is no contact number Sent several emails to the only contact information provided explaining when I was traveling and the urgency for speedy delivery There was only an email on the site under the Contact Us section and received NO response Still have not received a response to my emails Sarah left the country on the 1st of August the only email I received was one requesting feedback on the service Neither Sarah nor I know whom the product was delivered to if at all Requesting a full refund for all the extra charges missing package and lack of efficient service with your company Truly disappointed by all of this

The product sent was different to what

The product sent was different to what was advertised on the website Nobody contacted me to say the item would be different if they had I would not have gone ahead with the order The item was a gift and I paid 15 00 for delivery to make sure I received the correct product in time I have raised a complaint on this by emailing info chocokingdom co uk and nobody has even had the courtesy to respond to this despite having now sent 3 emails Avoid this company at all costs to avoid disappointment

The service and chocolates are good but

The service and chocolates are good but the delivery charges are extortionate so wouldn t use them again

Contacted them to ask sell-by date

Contacted them to ask sell-by date and was told March 2025 when they arrived sell by was 9th January 2025 as we give our gifts on the 12th night they would have a 3-day shelf life since then they have not replied to my e mails

Short sell by date

Short sell by date contacted to ask for sell by was told March when they arrived sell by date on packages January

Very good service

Very good service Speedy delivery Will certainly use again

Hassle free service

Hassle free service Excellent