Chownow Reviews

Tried to cancel the order with the

Tried to cancel the order with the incorrect restaurant and no resolution I was on the phone for over an hour with a promised a refund from the restaurant and never got anything I will never use ChowNow or tres Potrillos again This is a huge disappointment

No dinner tonight after paying an

No dinner tonight after paying an exorbitant amount for delivery The delivery people don t know how to find my last name on the alphabetical name roster of residents so that I can buzz them in Last time they still couldn t find it and I had to meet them at front door Food was cold and almost inedible Never never never do this again

I placed an order and nothing while waiting 40 mins to get on chat

I placed an order and called the restaurant 10 mins after the expected delivery to find out that a driver picked it up that moment 40 mins later I get a text saying that the delivery guy was approaching Nothing for 10 mins Tried to get on support chat online and after 20mins I started a text chat Took another 10 mins and then back and forth with the person claiming the food was delivered I asked for confirmation that a refund was issued but nothing I will dispute this with my CCC but I am no longer going order from this restaurant as they only use this for online order and deliveries

Stole from me and won t make it right

I placed an order for pick up and they gladly took my money for it I drove to the restaurant and it was closed shut tight with no one there It has now been FIVE DAYS and ChowNow keeps putting me off and giving me the runaround about refunding my money They are refusing to refund it claiming the store isn t responding and I am going to have to file a chargeback with my bank

ChowNow is a Ripoff Thief

Didn t realize Amerigo used this untrustworthy company when ordering from their website Noticed that some of my selected items became 1 to 2 more when going from the on-line menu to the on-line order menu I added a 15 tip and when the order completed without me being appraised a 15 gratuity was also added When picking up the order at the restaurant the manager let me know that the additional 15 was entirely a ChowNow charge What a devious ripoff Will NEVER use ChowNow for anything Will only phone-in

Fail to deliver fail to correct problem fail to make it right

Failed to deliver my food on time When I spoke to customer service they lied and told me the delivery was only a few minutes out as I watched the online tracker that showed the driver was not moving Ten minutes after the new promised delivery time the driver finally started moving and made other deliveries until my food was cold and nearly an hour late Customer service offered only a 10 credit for future orders which was not even close to covering the 75 price of the order that they ruined

Never again

Never again Ordered from Restaurant I can literally see from my balcony Got a text from the driver saying she arrived Texted back saying I m coming down I live on second floor in a condo got there in 30 seconds only to see a car driving away saying the food order was soaked our building has a large covered area by front door which is locked via security code so not sure why anything would have been soaked Restaurant said I needed to reorder and come in person

ChowNow is a fraud

ChowNow is a fraud They take orders for restaurants that are closed and then don t refund you when you don t get anything To this day this closed restaurant is still listed with ChowNow taking orders that they won t refund It s a scam