Christmascentral Reviews

Ordered Xmas tree and was sent white

Ordered Xmas tree and was sent white one instead of green They will respond to emails as if they are working on it but have never sent a replacement Give them a miss

I ordered the 5 prelit flocked twig

I ordered the 5 prelit flocked twig tree December 2022 It was great Last year 12 23 I set it up and all was going along and then the middle of the trees lights went out We tried everything to fix them Nope Wrote pmd them more than once Recommended all the things we tried We ended up cutting all the lights off Now it s my job to rewire it I m not happy about having to do that But I do know how And it won t be the random braided mess we cut off So it s a fail for me Oh and there s no record of my purchase Yeah Ok

Very Cheap Quality for an Expensive Price Tag

I ordered two 7 5 pencil white Christmas trees with warm white LED lights A week later I get a refund for my order No call or email explanation as to why I was refunded I called and they said they did not have any left Then take it off your website I then ordered two different pencil white trees When they arrived both trees were very cheap looking On BOTH trees the top section is white while the lower 2 sections are more of a purple white The top section does not fit in the hole snug and it sways from side to side The top section is also larger than the middle section Obviously the tress were pieced together with incorrect parts Also the LED lights constantly flickered I will NEVER order from Christmas Central again I sent them pictures and they would not refund my money until I returned both trees and they inspect them I live in a very rural area so that is out of the question I lost almost 500 on total junk Lesson learned

Buyer Beware

I placed an order for five boxes of Christmas ornaments on November 19th AND my credit card was charged the full amount that day Knowing that it is peak season and it is during a pandemic I let 7 business days pass while my order kept showing awaiting fulfillment After contacting the company four times over three days about my order and told my order would ship out today followed by a runaround that they are waiting to hear back from the warehouse and please be patient during this time I was finally put in touch with a supervisor today December 4 and told my order has been canceled because the items are now out of stock No explanation as to why all of the items showed that they were in stock when I placed the order or why I wasn t informed earlier so that I could try and find similar ornaments somewhere else which are now unavailable anywhere so close to Christmas Stay away from Christmas Central

The products were extremely low

The products were extremely low quality I bought about 20 sets of net lites which lasted partially through the Christmas season When I tried to use them again a few months later 80 of them didn t work

The worst lights ever

I spent a lot of money on outdoor lights They would work when I plugged them in then they quit working This happened 2 years in a row I will NEVER buy anything from this company again It was a very expensive lesson learned

Purchased Tree Would not Buy from again

Purchased tree in August put up in December and strand of lights would not work Called and they offered no solution Guess they expect you to put it up on August Great customer service

Do not trust them

Do not trust them Do not spend your money here They are scammers liars and theivesRun as fast as you can I just reported them to the BBB because I ve been fighting with them for almost a month on a refund or the product ordered and have received neither They ship from China so don t believe the bs on their website that they ship from a NY warehouse It s just to reel you in and have you pissed off when you find out you just wasted money on something you may or may not get

The item I ordered was a breakable

The item I ordered was a breakable item It was shipped loosely with bubble wrap not taped to protect and secure it and put in a bigger box than was needed and it had no chance of arriving in one piece Sadly disappointed

Terrible Shipping Service - Do Not Recommend

My experience with them has been beyond frustrating and I highly recommend not purchasing anything from their website I purchased these two lamps Set of 2 Waterfield Blue Textured Glass Table Lamps with White Linen Shade by Diva at Home One arrived not two and the quality is horrible made in China of course Cheaply made and maybe worth 20 for one lamp I contacted their customer service and even though they are responsive they seem to have issues with their shipping I told them I received one lamp only and did receive the second one but the lamp shade was missing What a joke Now I am stuck with two lamps one without a lampshade that are cheap and ugly and I can t return them because they make you pay for return shipping DON T BUY FROM THIS WEBSITE AVOID THE HEADACHES