Christmasconcepts Reviews

Never left a poor review for a company but

Never left a poor review for a company before but unfortunately people need warning They have little respect for distance selling regulations Goods arrived poorly packed and damaged They accepted that it should be returned and a replacement sent They agreed to pay for second class return postage The postmaster advised me that second class was not available because of the size and I returned by the cheapest method at 12 12 After more than a month A refund must be made as quickly as possible within the maximum of 14 days and several emails that they never replied to I finally got my item refunded but not the return postage You re entitled to a refund of the total amount you paid including costs to ship the item to you and the fee to return the item If I finally receive the postage that they owe me I shall edit this review to let you know Needless to say I would not recommend them