Christmastimeuk Reviews

Return policy is appalling after sales is customer unfriendly

Convenient site to use Prompt delivery However if you are not happy with the product or the product doesn t match description your expectations they re not happy to get them back Very customer unfriendly after sales The latter that really matters the way company treats the customer

Appalling customer service

Ordered 2 weeks ago No delivery Contacted to ask They really didn t care Email said it may of been lost In post 10 minutes later it said sorry the items were not in stock It took for me to contact them for this to be established Still waiting for the refund too Appalling customer service If I could give no stars I would but it makes you add one

Really bad quality

The quality of their baubles is horrendous I can find much better ones off Amazon Many of the baubles did not even come with a string to attach to the tree so we had to buy strings separately which is shocking considering it costs nothing from the manufacturer to provide this Really disappointed

Happy happy

Cannot comment on returns policy customer service however the many items I ordered were very well packed were really quickly delivered and I was very happy with everything I received which is quite unusual for me Delivery is fairly costly but due to the great prices and then the 50 sale discount overall they were cheaper than elsewhere Excellent

Great experience ChristmasTimeUK

I used this company for the first time this year and order several items I received the next day I was very impressed and so I placed a larger order Again it was received next day The decorations are lovely In fact the only decs I have on my tree are from here as have gone all white this year I cannot fault the experience I have had with them and I would definitely purchase from them again The only gripe I have is I think the delivery charge is excessive

Excellent products dispatched quickly

Excellent products dispatched quickly - even in January

Lovely baubles

Lovely baubles super quick dispatch and delivery