


Dentist Home Church Street Dentist Bilston
Based on authentic user experiences
Shannon
6737 reviews
N/A
5 months ago
This dental practice are awful lack of respect
This dental practice are awful lack of respect and understanding for their customers I had to cancel a couple of appointments both for sickness in which I ended up in hospital I was told cancel again and you will need to find another dentist I then had an appointment which I attended and had to have a follow up appointment for a tooth out I was held up at work and called to say i will be there but i will be 10 15 minutes late i was told more than 5 minutes late you will not be seen i was then told cos this counts as a cancellation I will need to find a new dentist I was then called back by a very rude receptionist saying you ve got 1 more chance you want it or not I told them I dont appreciate how rudely she is speaking to me and I want to speak to someone higher I got a call back but not by the manager but yet another rude receptionist they showed me complete lack of respect and were very rude to me I then get a letter from the manager of the practice backing up his staff as just doing their job also lied about my previous cancellation stating on the first I didn t tell them I was sick and second time saying I didn t contact them to cancel both untrue i was told to look elsewhere which i will gladly do because the way they treat their customers is absolutely outrageous definitely do not recommend them
Dennis Gill
6737 reviews
N/A
5 months ago
I got Covid from reception staff lady
I got Covid from reception staff lady she was coughing like hell in November 2022 it made me very very poorly I had to be admitted she was coughing so much I even said to her I hope that you don t have Covid and she said she never but it was to late I got it in the waiting area where she was coughing so much she did not wear a face mask behind the shield that was on her counter but that was only so high it took me two years to go to a dentist cause of Covid as I also lost my twin sister to it this is not on if your coughing in places like this then you should not come to work and put others at risk at all I have never been back here since and will never go back it took me a long time to leave my home to go out as I am highly vulnerable and still stay home cause of it and the only place I went to was that dentist no wear else I wore two face masks and face shield and still got it it s the only place I went to on over 20 months no wear else
ellen marks
6737 reviews
N/A
5 months ago
Awful - removing nhs patients without notice
Been a nhs patient here for over 15 years - always very happy with them until now Called to make an appointment for a check up and told I ve been taken off the nhs list I d been seen in the last 3 years but not the last 2 - without letting me know they ve taken me off the list but will see my as a private patient cost of check up and clean 180 Receptionsist just kept telling me it s nhs policy to remove patients who haven t been seen within 2 years - when I asked why didn t they send a reminder text like they used to I was told there were too many patients But that never used to stop them sending reminder texts that a check up was due just another example of stokey s over gentrification - they clearly only want patients who can pay private costs
Shameel Pannakar
6737 reviews
N/A
5 months ago
This is more Churchstreet Deception
This is more Churchstreet Deception wrong information given in vaccination
akash Jawahir
6737 reviews
N/A
5 months ago
Even 1 star is too much
Even 1 star is too much This dental practice is the worst in town I got a toothache from a broken tooth Called them and got an appointment after 3 weeks Went there x ray done and dentist asked me to book another available appointment The receptionist gave me the available appointment for the 15th of May more than 6 weeks later This church street dental practice Edmonton n9 must be closed down
Mr Chauhan
6737 reviews
N/A
5 months ago
The best dental practice 5
I have been using this dentist over a few years now and never had any bad experiences with any of the staff who work there Earlier this year I visited for a check up to be advised that I would need to see the hygienist I was directed to a lady called Claire and her assistant Evie who were both very welcoming on our first meeting and put me at ease immediately We all know that visiting the dentist is not the happiness appointment ever but I left that visit with less anxiety than ever before Recently I had to go back for part one of my two treatments and saw Claire and Evie again and wasn t disappointed with the customer service I received All the receptionists were polite and friendly from the moment I was met at the door Claire and Evie were absolutely amaaaaaaazing I love them both and really appreciate the effort they put into making me feel relaxed and comfortable Part two of my visit is coming up and I have no feeling of anxiety Thank you to ALL the staff at Church Street Dental Practice Good customer service in a clean and bright environment
V Riley
6737 reviews
N/A
5 months ago
Amazing Service
Short review Simply the best dental practice around Dr Jandu has been practicing for years yet he keeps up with the latest technologies His staff are efficient and charming his office is clean and spotless and the atmosphere in the practice is quiet charming and restful It is easy to talk to someone here If you need a dentist this is the place Long review I have been a patient here for over 8 years and I have always been taken care of by Dr Jandu and his staff More recently in April I came to the practice to talk about my cosmetic and health concerns since I am due to get married Debbie signposted me to all the right specialists Dr Jandu for orthodontics and Claire for my hygiene Four months later and my teeth have never looked better and felt healthier This practice really cares about you I will get married in two weeks time with the brightest smile of my life Thank you to all the staff including Lauren Evie Debbie Dr Jandu Claire and Priya for always welcoming me in with a smile Amrit
Mr ian newman
6737 reviews
N/A
5 months ago
First class dentist practice
The service I have received here has been amazing especially from Shahbano Syed After suffering from illness etc I was so nervous going to the dentist but Dr Syed and the dental nurses put me at ease and have been nothing but caring and understanding They have talked me through every step of my treatment always making sure I was happy and I have felt so comfortable with them The reception staff have always been really helpful and friendly too I highly recommend this practice and want to say thanks again for the amazingly kind service I have received
airborne one
6737 reviews
N/A
5 months ago
Excellent work
As someone who has an incredible fear of dentists I am happy to recommend this practice to Anyone and everyone All staff whether it be the senior dentists to the nurses and admin staff are so warm and friendly and do everything to make the whole process absolutely painfree The best dentists practice anywhere with the most wonderful staff
Craig Lovelock
6737 reviews
N/A
5 months ago
Looked after my wife Dementia and
Excellent work I lost the whole of a front tooth and not being well enough for another implant or the cost and upheavhal for a bridge the private Dr made me a small flexi-plate with one tooth It looks really good and only 5 hours later I can barely feel it as it settles down I m very impressed the cost was extremely reasonable Everyone is really friendly helpful and understanding No hesitation in recommending Thank you so much