Churchsupplier Reviews

Bad experience and bad business practice

I placed an order for 60 rosary boxes for gifts to our students who were getting confirmed I needed them in 6 days so I paid 85 47 for an order of 107 40 I received an order that day indicating the order was placed Three days later I received an email stating the item was not longer available An hour later I received an email saying it had shipped What I didn t understand is that they shipped 11 or the 60 I had ordered and charged me 3 day air to receive them The email did not say they only shipped 11 so I was confused When I called them they were closed and the following day it was closed When I finally reached them CS stated they could not refund my order that it had shipped and that I would have to pay shipping cost if I wanted to return them I told them if I couldn t get 60 I couldn t use them but they didn t seem to care If I wanted to return them I would have to pay shipping I then received the 11 rosary boxes with an invoice stating they charged me for 11 they sent which came to 19 69 but charged me the full amount 85 67 for the 3 day air I called them again she said that what I received was not a receipt and that they were going to credit me portion of the shipping It s been 6 days since placed the order and I have not received a refund I m still putting pressure on them to refund me and I m stuck with 11 rosary boxes I can t use that were shipped 3 day air after I received an email stating my order was canceled I will never do business with this company again

I would give this company 0 stars

I would give this company 0 stars I ordered a portrait of Mary Received an email that it was on back order and would maybe ship out in two to three weeks Got am email a couple of weeks later asking about my satisfaction I called their customer service line to tell them that I haven t received my order They tell me they show it as shipped and delivered They say because they show it as delivered they will neither re-ship or refund my money Great way to do business Great customer service I have placed complaints with the Better Business Bureau and the attorney general s office I ll also be making a few social media posts regarding this company To be safe I WOUND NOT ORDER ANYTHING FROM THIS COMPANY Find another retailer

very disappointing

I ordered 2 items When the order was received one item was wrong I immediately emailed them as no one answered their phone The other item was a bracelet with a medal and I put it on and shortly there after the medal fell off the bracelet I immediately called because their website states you must let them know within 24 hours The only way to get the phone answered was to hit the corresponding number on the phone to place a new order That person told me to again email and send a phote of the damaged product which I promptly did Still no response This is very disheartening and they will never get my business again

Excellent Products and Delivery

I ordered my requested items on a Thursday and received them intact and promptly on a Saturday Excellent service but a bit pricey on mailing costs

got everything i needed super quick and

got everything i needed super quick and perfectly on time

I m an RCIA sponsor for a candidate

I m an RCIA sponsor for a candidate that is a fireman I ordered a St Florian visor clip for his vehicle as a gift for him It came in today and I am very satisfied with it I would recommend Church Suppliers to anyone who is searching for religious items that can t be found any place else

I received great service from Dawn

I received great service from Dawn She went above and beyond to text me a picture of the item I wanted and received it within 5 days Love the quality of the product and very happy with my purchase

Lapel Pins

Ordered cross lapel pins with a specific receive by date request Was notified by ChurchSupplier com that they might not arrive in time and that I could cancel the order if I needed to do so Kept the order and received the pins before the date I needed them The pins were exactly as I was hoping they would be

Mustard seed necklace

I purchased a mustard seed necklace Loved it so much Ordered another for a gift Now I wish I had ordered several for gifts