Cia-insurance Reviews

Awful company

Awful company They made an error on my insurance I was told to call to run through my insurance When I was doing my taxes I realised that they had insured my home address not my rental property I was horrified and insured my rental property immediately with another company It doesn t bear thinking about I called to complain and was met with some twee advisor who lacked any empathy She could tell me the address that was supposed to be insured It is questionable what would have happened if it was a claim Left out of pocket and still shocked at the whole situation Just don t They don t care

Sorry to say I have used CIA for my BTL

Sorry to say I have used CIA for my BTL properties for several years Always been fair until last year when they started renewing policies at extortionate premiums Today they quoted 417 vs 220 found elsewhere Conclusion don t trust CIA Shop around

Omg renewal approaching they called me

Omg renewal approaching they called me week before and said I was busy call tomorrow but they didn t plus I submitted a claim 23 Jan They not had the decency to Acknowledge or call me so I chased them only to be told they have a backlog not helping when home inhabitable and having to sort things out why bother to have insurance they try to avoid paying out and helping

Great to deal with

The patience and helpfulness of CIA while I was dithering over my policy was above and beyond

A very good experience resulting in a

A very good experience resulting in a well priced quote I d had difficulty getting insurance for my half empty property and was feeling quite anxious CIA was recommended to me by my estate agent From the start they knew what they were talking about It was easy to contact them and Lauren Wood was always available or would call me back I was very happy with the cover she found for me Recommended