Buy Cigars Online UK & Europe | The Cigar Club
Based on authentic user experiences
David Baker
6727 reviews
N/A
10 months ago
RIP OFF CIGAR SHOP DO NOT USE
Ordered on 23rd November in time for xmas after 3 weeks nothing telephoned shop and was told they would be sent out that day a stock problem and I would receive email and items sent recorded delivery still nothing emailed shop 20th Dec no reply no cigars please do not get scammed by this fake lying company a job for trading standards to deal with now
Sean Bent
6727 reviews
N/A
10 months ago
Customer service non existent
Customer service non existent can t believe the five star reviews still haven t received my order or any correspondence or response to emails I ve sent been robbed if my money unacceptable in the current climate avoid at all costs glad I didn t spend anymore money but must say a good scam well done cigar club
Danny
6727 reviews
N/A
10 months ago
Worst cigar seller I ve used
Worst cigar seller I ve used made my first order with them and never received anything Won t use again
Craig Maloney
6727 reviews
N/A
10 months ago
Wouldn t recommend
Wish I d read some of the reviews on here before I ordered Purchased cigars on 24 November as a Christmas present - still not arrived Emailed and called to chase up with no reply Very disappointing
tuk tuk 13
6727 reviews
N/A
10 months ago
Still waiting a week after I asked a basic question
Sent 13 September 2021 20 11Subject King Edward Imperial Cigars made in Dominican Republic 2 x Box of 50 100 total Hi Guys - i am very intered in this offer - can you advise difference between King Edwards made in USA v Dominican RepublicThanks
Brad
6727 reviews
N/A
10 months ago
Will consistently sell you cigars they don t have
These guys will consistently sell you stock they don t have You will only find out when you call to ask where your order is I ve even paid 10 for next day delivery only to never see a cigar until I call up to ask All I m saying is why would you use them when there s a load of other suppliers out there doing an honest job
Miss Samantha Forbes
6727 reviews
N/A
10 months ago
Arrived damaged - no response from customer device
I received my pack of cigars in the post but they have arrived squashed The box is completely ruined and about 60 of the cigars are also squashed I bought these to put in as a birthday gift but they arrived ruined and unpresentable I have emailed twice to express my disappointment but no response Customer service is non existent Wish I read other reviews before purchasing about poor quality I suggest you AVOID
Anna Ivbule
6727 reviews
N/A
10 months ago
CUSTOMER SERVISE SKILLS JUST awful
CUSTOMER SERVISE SKILLS JUST awful rude not professional person answering calls and replying on the email
Zar Benedict
6727 reviews
N/A
10 months ago
Happy customer
I ordered cigars which arrived promptly Good price and quick delivery
Paul
6727 reviews
N/A
10 months ago
Very fast delivery
I stared using this company because another Cigar company I had used in the past would not accept my card after a number of failed attempts I found this company and ordered my cigars I was shocked at how fast they arrived without even paying for special delivery they were quicker than Amazon Ordered them in the night had them in the morning I don t know if this is just a one off but I will find out next time I order they also gave me two free travel cigar tubes for putting light cigars into when not finished smoking which was a nice bonus