Cigars Reviews

terrible company

terrible company They lie hold your money dont respond your emails or calls If you dont call them they dont refund you Do not ever order from them There are a lot of other websites use them It was my mistake that i ordered before i search this website

Been doing business with this company

Been doing business with this company for two years Within last 6 months service has degraded to point where I no longer will do business with them Billing errors order errors website not accurate as to what s in stock you ve lost this customer for good

Scammed by Cigars com

They messed up my billing and shipping address It got shipped to another address The folks at that address were nice enough to call me and tell me my parcel got mailed to their address When I called Cigars com blamed and accused me of entering the wrong address and making false claims The lady on the call even went on to accuse the folks who received the package of doing so purposely so that they could use the cigars This is completely unprofessional behavior Would not recommend this company to anyone

Tried to send cigars as a gift

Tried to send cigars as a gift total disaster My buddy sent the host scotch and all that was needed was UPS driver verify over 21 Cigars com requires on-line which does not work To check on status of delievery back to age verification If you call the toll free number Tanya will fix it but trying to navigate their email for age verification is a nightmare

Foulups ordering is a common occurance

Foulups ordering is a common occurance I got a new CC number but from the same bank as the old one Which means my billing address is the same in order to authorize Order would not go thru Idiot company They also spam you with 10 20 off your next order emails but don t tell you the lengthy stipulations They buy huge quantities of packaged cigars Black Mild but you eventually get 6-8 month outdated product until they sell that quantity The idiot who answers their listed phone number only takes orders Typical POS net company

I dont even get a shipping

I dont even get a shipping confirmation I kept going to the website to track my order It takes me to USPS which states the tracking number is wrong or status is not available yet This goes on for a wk I assume it s the holidays and it just hasn t shipped I finally decide to chat with these bozos and the system gives me an ups link So which one is it The ups link says I have to update my address It said box Not sure why they left off the p o So I update it to say P O Box now I have to wait and see how far back this change will put my delivery date Bad business and I totally regret giving them a dime I m gonna check out cigars daily

No complaints fast shipping

I ordered my first 6 cigars quite different to all the other reviews I got my cigars I enjoyed my cigars and I ordered 20 more Friday this company sofar is great no problems with verification no problems with shipping products sent as said Don t know how everything went wrong with you guys but sofar i stand by this company

Ordered my first box of cigars

Ordered my first box of cigars It went against my local shop that I would order online I found the quality of the product received exceptional Humidity and quality better than my local store I m a cigar snob but will use cigars com Price breaks and quality service and product

Awesome Pricing and Selection

Awesome Pricing on Christmas Sale Great Selection and variety Fast shipping and delivery Product Quality TOP NOTCH Will order again from them