Cilemtunc Reviews

Don t even think about it

Don t even think about it This is a scam website I ordered dresses for my holiday and they ended up being too small I returned them and paid the shipping myself I never received a confirmation email for my return so I emailed customer support They confirmed few days later that they received my return and will get back to me Now a week later I am receiving an email that I won t be refunded but rather given a voucher And why I quote Unfortunately due to a current system issue we are unable to process this exchange on our end I am asking for my money back Having a current system issue is not a valid reason not to give a refund on returned good If I am not given my money back I will be pressing legal charges for this This is far from okay

I returned a dress within 14 days

I returned a dress within 14 days Didn t hear anything back Wrote them myself requesting the status They write me back saying they can t process my exchange due to a system issue so I get a voucher What I never even requested an exchange I returned it for a refund So I wrote them back again explaining this I literally have to chase my own money I kept one dress and wrote it once it s already threading apart We are now almost 3 weeks further after I returned my dress I m starting to think this company is a complete scam

I m writing to share Terrible Experience Don t Shop Here my experience with

I m writing to share my experience with this site I ordered a dress but it didn t fit so I had to return it Now three months later I still haven t received my money back Initially they said it would take up to 8 weeks which I accepted Then they sent me a voucher for a new purchase due to technical reasons but I don t plan to buy anything else I just want my 140 back I do not recommend shopping here it feels like a scam

They won t give you your money back if

They won t give you your money back if you return the goods Be aware Authorities will be contacted unless we receive the refund for returned items

Don t buy here it is a scam

I purchased a dress in February and didn t hear back until mid-March when they informed me of delays and that the dress would be part of their new collection The dress finally arrived in April but it didn t fit was of very poor quality and had some production defects so I sent it back immediately on April 18th The postal service confirmed delivery the next day Celim Tunc took four weeks to confirm their acceptance of the return Three weeks later I inquired about the refund and was told it would take eight weeks Now twelve weeks later they refuse to issue the refund claiming the dress is now part of their summer sales and therefore cannot be refunded In the mean time there is no communication possible only standardized responses This is no more and no less than a scam

What a terrible company not giving

What a terrible company not giving people their money back I ve been waiting 4 months now They are a complete scam DO NOT buy from them

I ve been waiting for my money back

I ve been waiting for my money back for 4 months now They keep saying they will refund it What a shitty company They can t do this to people money

Scam site be warned update

Already waiting more then 3 weeks on my purchase had bougt a dress for my wife for an occasion This occasion has already bin passed I have received 1 mail after my complaint they tell me that it has bin send but cant send me a track and trace link Update After 4 weeks i did get my package despite all the reviews i had read here i was expecting to get nothing or really cheap creap but the dress was ok ans nice packed In all honesty i think this shop needs very urgently a new management the way they run this company is not ok I hope they will act on it and try to make things right because the dresses are really nice designed they only need to a way beter team to handle the sales and i guess the finances I have upgraded my 1star review to a 2 star review i still think you have to be careful doing business with them

I ordered the dress on June 4th and I

I ordered the dress on June 4th and I received the item on 11 th of July During that time I emailed twice that I don t want product anymore They sent it to me I returned it immediately with cargo cost Then they gave me voucher instead of returning my money Never again I will contact with my lawyer if I don t get my money back in a week Strongly warning other customers to avoid shopping even though the design is good customer service is terrible