Citibank Reviews

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Worst credit card ever

Worst credit card ever I have two citibank credit cards and they cut my limit from 1000 down to 310 on one of my cards I ve never ever been late on any of my cards I called and tried to ask them why and the customer service representative didn t even speak good English I cut up both my Citi cards and locked both accounts I m just going to pay them off and never use again They have an F rating with the BBB and nothing but BAD reviews on google Don t ever apply for this card It s trash

They closed out my credit card account

They closed out my credit card account for 16 years with no notice or warning It had been inactive for a while so I understand they may have wanted to ensure it is still valid but they have yet to contact me I am trying to buy a house and the sudden closure dropped my credit report by 10 points And now they want to pull my credit to re-open which will drop it even more

I was recently diagnosed with stage 4

I was recently diagnosed with stage 4 cancer They did surgery a week ago Tuesday and found massive spread They closed me back up and gave me 4 to 5 months to live I ve never missed a payment in my life I called all creditors and made arrangements to get my affairs situated and all balances paid Hopefully with some consideration for hardship Every company ACCEPT Citibank offered some help Citibank without notice closed my account What an immoral dirty sinful company Citibank is They literally closed my account because I m dying of cancer

Horrendously Difficult Banking

Im not even sure where to begin with Citibank -App is extremely poor very limited in what you can do-Every time I go to login on the website it takes 3-4 attempts with a 10minute security block out between every time so I basically cant use this option as it is frustrating as hell-customer service extremely poor-I have to contact the bank via phone minimum 30min process every time I want to make a forward payment on a loan Do yourselves a favour and use anyone but citibank even if you have to pay more fees higher rates

It is the world s worst bank ever

It is the world s worst bank ever I have never experienced such a poor customer experience with any other banks Not recommended at all

home depot credit card- No humans to

home depot credit card- No humans to talk to Hardly use the card typically as a back up if I dont have my biz card because when i do making a payment takes 20 min listening to all the stupid recordings explaining and OVER explaining why they suck and wasting my time - should be a 2 min call Inconvenient and seems shady BS

TERRIBLE CUSTOMER SERVICE

I called the customer service line to block a pending transaction and the rep told me it can t be done I asked to speak to a manager and he said please call us back at another time and hung up I ll be closing my card and will not do business at this financial institution It looks like most of Citi s customers are having issues with customer service

Citibank Australia - never again

Citibank Australia Worst bank I have ever dealt with Will never use this bank again Worst customer service I ve known and absolutely woeful online banking system Call centre also disgraceful - can t speak English properly and put you on hold for ages even on international mobile calls Steer clear of this dodgy bank Should be zero stars

CITI SUCKS

Quite simply this is NOT a bank for the average everyday customer This is a bank that values it s commercial clients over the little guy every time They lie about interest rates bait and switch and don t ever have a dispute with a merchant They will win every time even when provided with written proof of the issue There are better credit card deals out there and better banks like Discover that are upfront with their customers about everything offer competitive interest rates and LISTENS to their customer base RUN don t walk away from this bank

don t waste your time there

Their customer service is unprofessional rude and useless The environment is very poor and you can often hear much noise like someone else s chatting over the phone You ask them to do something and they tell you it s done while it turns out nothing has been done later