


Based on authentic user experiences
Harrison
6731 reviews
N/A
8 months ago
My thanks to my representative
My thanks to my representative Courtney for her excellent handling of my claim - efficient and effective - with helpful and friendly communications I have had a policy with the company for several years and this was the first time I needed them - and they really came through It brings me real peace of mind to have their protection should things go wrong Thank you so much
Monika
6731 reviews
N/A
8 months ago
No fuss excellent service
I m so happy with the service we got from Claimez and from Razia We ve been using their car rental insurance for many years and it was the first time we made the calim as the car we rented got a scratch The communication was great the claim procedure clear and fast and I got my money back within 10 days I now know that I can trust them and will be always using them for my future rentals
Steve Barlow
6731 reviews
N/A
8 months ago
Fantastic value for money
Fantastic value for money efficient service and verh professional We have used WorldwideInsure several times over recent years provide peace of mind when renting a car to cover claims January 2022 represented the first time we have had to make a claim flat tyre and scratched front bumper I paid the full cost when returning the car in the knowledge that I could claim Sure enough once I initiated the process and provided the requested documentations Courtney at Claimez provided a very supportive role in processing our claim We are very happy with Cliamez and would recommend them to others who wish to protect their car rental insurance policy
Russell
6731 reviews
N/A
8 months ago
Clear honest and helpful
I actually had 2 claims in 2 weeks both times for minor damage that was not caused by a incident chipped windscreen and slight cut on the tyre Claimez were really helpful and patient and fair in their dealings with me The first claim took a couple of weeks to process but the second was very quick Excellent customer service
KARL SVOZIL
6731 reviews
N/A
8 months ago
Kind and patient experience
I can endorse what others said about Ziphele Their policy is that you need to have a photo of the license plate and the car in order to complete the claim so it took some time and nerves to sort it all out but Ziphelele very professionally guided me through the Claim Ez process
Andras
6731 reviews
N/A
8 months ago
Finally a great service I m satisfied
The whole process from claim to transfer took 3 weeks which is quite good Considering that I had way worse experience in the past with another agent with a 3-month period and assistance of the UK financial watchdog ClaimEz is in another league and recommended Chrissy Christolle handled the process and did a great job
Edward Mangion
6731 reviews
N/A
8 months ago
Good experience with Claimez and Worldwide Insure
I had a good experience using the services of WorldWide Insure Car Excess Insurance and their handling agent for claims Claimez I had a minor incident with my rental vehicle and in a few weeks my claim was fully handled with the excess paid back to me by the insurer THANKS for this good service I also particularly liked that I could chat online with an actual agent and not a bot Overall very satisfied with this service Thanks
James Gill
6731 reviews
N/A
8 months ago
Razia made the process smooth
Razia made the process smooth Some back and forth with showing the documentation and evidence but of course this is absolutely fair enough I would encourage anyone to use ClaimEz instead of paying hefty hirecar insurance
Mrs H
6731 reviews
N/A
8 months ago
Claim processed quickly and efficiently
Towards the end of my first year insured with WorldWideInsure I made a claim for the cost of a replacement tyre following a puncture The procedure was straightforward and despite only having photographed the damaged tyre and not the car number plate which I learned is normally required Christolle from ClaimEz processed my claim swiftly and efficiently About 10 days later the full amount was reimbursed to my bank account I shall definitely be renewing my annual deluxe policy - it is worth every penny and not just for peace of mind A big thank-you to Christolle and the team
C Jones
6731 reviews
N/A
8 months ago
Excellent Service from ClaimEZ and Courtney
Like some previous reviewers I also had a disputed scratch with the car rental company I have been insuring through the same Excess company for many years and this is the first time I ve had to submit a claim so I was not used to the process Courtney explained what I needed to do and made the whole process as painless as possible If I have the misfortune to have to submit another claim in future hopefully not I am glad it will be with ClaimEZ and a representative such as Courtney Many Thanks