


ClaimFlights: Experts in European Flight Compensation Claims
Based on authentic user experiences
Agnieszka Kiluk
6734 reviews
N/A
9 months ago
Best service ever
Best service ever I would never dream that I will get any compensation from Lufthansa after 15 emails that were left unanswered Here and with help of Agnieszka we got our money back within less then two months Thank you so much and I will sure recommend your service to all of my friends and family
Michael Stal
6734 reviews
N/A
9 months ago
Recommend
After being fobbed off by Wizz Air I gave Flight Delays a try I am glad I did communications with Agnieszka were easy received a clear explanation of fee structure lower than many competitors and a realistic assessment of time frame Received compensation well within time indicated Can recommend without hesitation
Kris
6734 reviews
N/A
9 months ago
No problems with communication or service
No problems with communication or service My compensation payment arrived in my account as promised The promised deductible amount of 25 plus taxes is a little vague re tax amount but I guess that is to be expected considering multiple countries all in all a good experience What more could you ask for
DLM
6734 reviews
N/A
9 months ago
Great experience
The expert in charge of my case was extremely knowledgeable and professional She helped guide me through the process and answered all of my questions She was thorough and prompt in all of her correspondence
C K
6734 reviews
N/A
9 months ago
Review
It took 3 months to get compensated and Agnieszka Fanslau was professional throughout the whole process Good job
landoni
6734 reviews
N/A
9 months ago
Exceptional Agnieszka Fanslau
Thank you Agnieszka Fanslau I highly recommend Claim Flights especially due to her excellent work My partner and I had a significant overseas flight delay I filed my claim with Claimflights Agnieszka responded quickly with professional and personal emails keeping me up to date I received a higher than anticipated compensation in early December My partner claimed at the same date through one of the bigger name companies and still has received nothing end of February I will definitely return to Claim flights should I have other issues
Sandor Teglasy
6734 reviews
N/A
9 months ago
I ve got a real human answering me
I ve got a real human answering me during the whole process who was honest transparent about what is possible and what is not It took about 5-6 months to get the reimbursement but I don t regret that I ve asked them to do the whole work The experience was MUCH better than with one of the biggest competitors of Claimflights - for the same flight my wife who didn t come here still didn t get the compensation yet and their communication is confusing If they release her case over there I ll bring that to Claimflights as well
William Tharakan
6734 reviews
N/A
9 months ago
Very responsive and persistent
Very responsive and persistent
Iuliia Lisova
6734 reviews
N/A
9 months ago
Excellent service
Excellent service My flight was delayed for few hours online I found information that I m eligible for compensation I contacted carrier LOT myself but the representative was rude and stated that no compensation to be expected After searching online I found Claimflights After submitting my claim on website I received the email confirmation instantly Agnieszka F explained to me the process and that compensation from LOT might take few months The time was worth to wait I received my refund Claimflights took 25 for their service since they won a case it is very understandable for all the work they do Thank you Agnieszka F for all your help
Anna
6734 reviews
N/A
9 months ago
thanks a lot
I am happy with the experience it felt like genuine human attention to my case and not zero-option scripted responses Ms Agnieszka Fanslau has been great she took care of my not exactly typical claim and followed through to get me the compensation from the airline - which by happy coincidence I got as a Christmas gift Grateful to her and the company best Anna