Clarkshop Reviews

Motorised Chair - Great Service

I wanted a motorised chair for my dad The staff were so friendly and helped my dad choose the right chair for him no sales pressure and didnt rush us at all with a decision once we had chosen delivery date was only a few days later Would recommend visiting the shop as there are so many things to support disabilities that you wouldn t know were available Great service

SHAME ON YOU

Clark Partners visited my auntie at home as she was unable to visit a showroom due to the fact that she can no longer walk after breaking her hip My uncle is her carer they are both in their 80 s They were sold a chair costing 3000 - paid for from out of their minimal life savings - the chair was missold as is not fit for her purpose On receipt of the wheelchair the battery was put on charge - however the battery did not stay charged Clarke s collected the chair fitted a new battery When the chair was collected my uncle explained that the chair was far too big for him to manoeuvre It has not been used once He was advised by one of their staff that they offered a part exchange He called the shop - but was advised that they could not do this for him They told him that the chair would be returned to them the next day My uncle called me he was upset and frustrated I then called the Huddersfield shop - who told me to ring their Sheffield office I was advised that they do offer a part exchange- however they would not do so on this occasion as the chair that had been sold to my auntie was an ex demonstration model The woman also stated that if they did offer a part exchange which they were not prepared to do they would only offer 200 My auntie had had the chair for just 2 months From their distinct lack of care and concern for my vulnerable elderly relatives it is my opinion that they sold my auntie a chair to suit THEIR need to get rid of the chair - and definitely not to suit her requirements They can not afford to replace the wheelchair- I am appalled

Shoddy goods rubbish aftercare

Shoddy goods Less than 2 week tri walker was faulty bearings came out non sympathetic staff at Sheffield Lady had to take it back resulting in wheel falling out in shop and 82 year old lady falling to floor Not first experience of poor after salesThe answer received was compared to receiving a faulty dress from m and s good female manager reply

Awful service from body shop

Awful service from body shop Should have been a straight forward bumper replacement oh no not with these In for 6 days and still not right Had a message on day 5 to say it s ready followed by 2hours later to say it weren t Apparently a manager walked past and wasn t happy with the shade Picked up next day after apparently being repeated On closer inspection found that the bumper was coming away and not lined up right which i took it back to be told it was aproblem to do with the bracket and they may have to order a new one Hold on a minute you ve had it 6 days and not replaced stuff Anyway they took it away and would See what they could do reference made to that it s just a lease car Yes it maybe but its mine and I want it right and they have been paid to do a job Also they have marked the drivers door and the paint shade is completely off both of which they would not acknowledge Whilst I was sat waiting for them to attempt a third repair I was one the phone to lease company and one of the managers over heard and said nothing In the end the car was returned and by the time I got home the bumper had popped out again Ended up going to another garage where it was found that the new bumper had been damaged and simply bodged with glue Not acceptable at all This then required another new bumper and Lex charge Clarks back for the additional repair Really bad avoid

Awful Experience

Bought Sterling Sapphire 2 but had nothing but trouble with the scooter Servicing and repair experiences were expensive time consuming and staff were rude Never again Avoid Avoid Avoid

What can I say apart from don t use

What can I say apart from don t use this company shocking customer service paid for a wheelchair fixing as it had a fault 280 later and a new wheel and it s still not fixed

I am a driving instructor and me and my

I am a driving instructor and me and my pupil was parked at the side of the public road when one of there male staff parked up a foot away behind us I d been sat there 5 minutes before he turned up he reved his car sped up and parked abruptly in front off us got out of his car and had the nerve to blame me after many attempts to ignore this man and tell him to go away He got his phone out and started to video me after reading some of these review about the customer service I understand now why he Was like this

After having a phone call from the

After having a phone call from the manger you all a disgrace of your behaviour towards me and my mum and dad No one shop here trust me not worth it And the lady who insulting myself and mum and dad got away with it