Claytonhotels Reviews

Birmingham Clayton Hotel

Clayton Birmingham has such amazing people working there I rang inquiring about some facilities in their suites and the kind gentleman said they will call me back with more information To be honest I didn t expect that they would actually call me back but not long after an amazing sweet lady named Charlotte called me and was so helpful She went out of her way to the top floor to send me pictures of the suite via email because I couldn t visit the hotel to see the room for myself I really appreciated that so much And booked the nice suite straight away

Clayton Hotel The Best

I just liked the customer experience at the hotel being that I was a foreigner I applaud the staff kudos The food especially breakfast was very amazing

Manchester Airport Clayton-Fantastic customer service

We stay at the Clayton the night before we fly every year it takes the stress away and the holiday begins a day earlier We were due to fly to Orlando in 3 weeks time and had booked our room back in March We had to move our holiday to next year due to Covid19 I contacted the hotel to ask if we could change our dates and we were replied to by Ellie She assured us it wasn t an issue and just to re-book when we had our new holiday dates We had the new dates for the holiday confirmed this afternoon for June next year and I emailed Ellie to re-book Within 10 minutes she had replied to my email to confirm the booking and emailed our booking confirmation to us The customer service has been fantastic and Ellie has been so efficient helpful and friendly I know why we stay at the Clayton every year-fantastic staff great hotel free transport to the terminal 24 7 fantastic location and customer service second to none Thanks Ellie you ve been fantastic Dave and Wendy

Great hotel

Great hotel definitely recommend if you are flying from Manchester The only disappointing thing is the Clayton hotel always ends up being better than where we stay on holiday

Clayton Hotel Cambridge - great visitor experience

Having had to cancel our eagerly anticipated overseas holiday for which we ve been saving for a long time we have had a couple of mini-breaks since hotels re-opened on 4th July Having stayed at several other Clayton Hotels where everything is consistently good we felt confident that the Clayton Hotel in Cambridge would meet expectations and in the light of Covid-19 adhere to stringent health and safety measures It did not disappoint Simple online check in procedures were put in place one could watch a short video online where the CEO welcomes patrons back and explains sanitisation processes We received a warm welcome Our room was inviting - crisp linen huge comfortable bed sparkling clean bathrooom with luxury Irish designer Paul Costelloe toiletries and plenty of fluffy towels and a power shower All surfaces have been decluttered to minimise contamination Crockery has been replaced by disposable cups and stirrers - a sensible reassuring precautionary practice Clients and staff all maintained social distancing and wore masks in public areas Hand sanitisers were in the lobby and even inside the lift which impressed us Also we saw hotel personnel cleaning in the common parts throughout our stay There were notices indicating guidance on safety - prominent but without detracting from the lovely ambience of the hotel We haven t been in Cambridge for a while Ahead of our stay we spoke with Megan who had very good knowledge of the area and gave helpful suggestions as did her colleagues on Reception after check in A map and directions were readily provided The central location next to the mainline station and ease of parking nearby make the Clayton Cambridge an excellent visitor destination It s a great walking city - within a short distance of the hotel there is plenty to see and do despite some attractions obviously being closed at this time Furthermore if you re an Irish patron you probably love the sport of the turf The National Horse Racing Museum Newmarket is just 30 minutes away Fortified by a very substantial breakfast at The Clayton we had a great day there Nb the menu offers a full English breakfast but with delicious black pudding and hash browns included I d say it could be re-branded as a full Irish We plan to return to the Clayton Cambridge in the not-too-distant future and will certainly use it as a base to stay when we visit for the award winning Christmas Market at City Hall and Market Square In our opinion there will never be a better time to visit - there are few tourists or students in the city It s an opportunity to enjoy the environs of Cambridge in a leisurely way without crowds and the Clayton is a relaxing haven

Excellent service at the Cardiff

Excellent service at the Cardiff clayton hotel fantastic food I ordered gluten free and vegan my daughter had steak roll and fry s and I must say it was exceptional the chef gave me 3 options for a main which I ve never had anywhere Harvey the gentleman that served us was polite friendly attentive all in all it was a fantastic day with stunning food service and lots of Prosecco I Would highly recommend

Clayton Hotel - Birmingham

I have been visiting the Clayton for the last couple of months and I have to say the hotel is lovely - room clean and spacious and the staff are totally amazing they really care From managers such as Katrina and Jason who are always interested in your feedback matched with their friendly personalities makes your stay feel very familiar like you are visiting family Staff such as Charlotte Harry and Melania- your stay will be a 5 these guys are switch on and dedicated to making sure you have best experIence possible all while being their own fun personalities - keep going A-Team the Clayton chain are very lucky to have such an amazing driven team x

Wonderful Hotel

Stayed at the Clayton Crown on Cricklewood This is a wonderful hotel tucked out of the way from the tourist areas of London The rooms were very clean and well maintained We had breakfast a few times at the hotel and it was absolutely wonderful Also visited the pub it was nice getting to sit close to the fire on a cold night The location is perfect as the bus stop is a few steps outside the hotel Its also just up the hill from Kilburn station jubilee Lots of takeaways within 3 minutes walking distance of the hotel with several grocers close by too I would definitely stay at this hotel again when in London

Clayton Hotel Cardiff Lane Dublin

Had a fantastic warm and friendly stay recently at the Clayton Hotel in Cardiff Lane The location is ideally situated close to all the amenities of the city centre The food and service were great despite all the difficulties that the new Covid restrictions require all Staff adhered to the necessary Covid safety rules Staff were still able to meet all our needs with good spirit and any mishaps were promptly dealt with with politeness and efficiency Had a great two night stay and was sorry to have to go home The atmosphere was very festive and it was great to hear and see people laugh and have fun safely as the spacious common areas were well planned out Will be returning