Clearcaptions Reviews

Service on Clearcaptions

I have Clearcaptions on my land phone and iPhone I have so much trouble with this company s service Half the time this Clearcaptions line on my iPhone doesn t work call rings and the line cuts off So many callers complain to me about my phone When I have a question I call the helpline and the chat line The automatic helpline is useless and the chat line doesn t know what he is talking about This company has extremely poor service Please do yourself a favor to go somewhere else

ClearCaptions Quality of Service

I accumulated over 350 ClearCaptions voice mail on my iPhone and could not delete all of them simultaneously I called ClearCaptions Customer Service for instructions I had been transferred four times and finally someone came to help but not much a help he doesn t know how either ClearCaptions is such a poorly managed company The quality of customer service is almost a big ZERO If when you need a caption phone don t use this company there are other better resources

Watch out

Watch out Scammers

Don t go to their website They collect your info without your knowledge

All I did was look at the website for this phone Never talked to them never gave them any info and they have called me nonstop almost everyday and sending letters They got my info without my permission Filing a complaint against this company with the FCC BBB FTC This company need to be investigated

there is something fishy with them

Our concern with this company is they needed our Wi-Fi code and they would not let me see the contract and was no way for me to get it And the person that needed the information was a contracted computer analyst

I hate this phone

I hate this phone It hangs up on me when I m talking to someone The words come too late to read what the person is saying to me It a awful phone I m getting rid of it

Constant calls and emails

Never contacted this company All we did is look at their web page and have received constant phone calls daily and emails and mailings I filed a complaint againt them and they said my husband contacted them which was a total lie Would never use this company Don t know how they got all my information by just looking at their web page and no contact

Horrible rude

Horrible rude customer service Not just that but their employees will take your phone number and harass you and try to scam you on their personal time Supervisors do nothing about it The phone itself is also poor quality

I would not recommend getting clear

I would not recommend getting clear captions because when they say that there is no cost to you that is a lie because if you do not have internet you either have to pay for it or you do not get clear captions and a lot of people are on a very fixed income which is what I am on because I am on permanent disability and I cannot afford internet so therefore I can t use my phone