Fluoride Filter Water Bottles & Pitchers to Remove Contaminants
Based on authentic user experiences
AlexT
6731 reviews
N/A
8 months ago
Thirsty and unhappy customer
This review is based upon my experience of the Clearly Filtered pitcher throughout the use of one filter For clarity from the outset I wish to point out that all aspects of purchase inc packaging and delivery communications and product in regards to build design and water taste were all excellent I think it would also be prudent to state I am the owner and sole user of the pitcher filter A 36yr old male active in both occupation and leisure pursuits Really one of those guys that has a 1 5Lt 8Gallon 12cups if I have converted correctly Nalgene water bottle strapped to me wherever I go Being that I don t drink alcohol carbonated beverages or juices I get my fill of the h2o I suspect on average I would drink 1-2 of these containers most days Having initially invested in the unit after some careful deliberation it arrived and worked very well for a short period The water after having primed the filter ran smoothly in maybe 5-8minutes p upper reservoir fill This however changed quickly Within weeks I was concerned I had maybe caught a dud with the flow rate down to maybe 20mins I thought another prime was needed This did indeed help the flow for a short while To save the nauseating story of my block prime re-fill process I think you can see where we are going After less than 3 months my filter would not pass water period Having contacted customer services I had the pleasure of chatting to Mina She kindly pointed out that if I had been filling the reservoir twice a day it was possible that the filter may only last circa-3 months If on occasions as I did fill a third time boiling soaking etc maybe closer to 2 Wow So simply to meet my personal water requirements I was looking down the barrel of apx 25 p month charge assuming I purchased 6 filter packs each lasting 2 5 months on average Unbelievable In the 21st century what individual can swallow such a cost Sadly I can t and I feel truly A single guy whom works full-time without dependants I buy organic wholefood natural products wherever can yet good clean drinking water is out of my reach I do not blame C F for my situation More embarrassed I naively viewed the FAQ s page etc and thought if it states 4-6months for individuals surely I wasn t going to be that far out right Wrong I now have an empty pitcher awaiting listing on a second had platform How sad I shall get back to the saving and invest in the counter top filtration system from another well-known brand I have since become acquainted with Please acknowledge both your own water usage and the claims made by Clearly Filtered people I would hate anyone to end up taking the financial hit I have in these times None of us can afford that If you are happy with those rates it s an excellent product but either way it does come at a price
Cosmic Ray
6731 reviews
N/A
8 months ago
I was promised order filled for a
I was promised order filled for a pitcher filter in 2 to 4 business days then after taking my money they due to high demand 1 to 2 weeks still no order Avoid my mistake and just don t buy
Blandine
6731 reviews
N/A
8 months ago
Delay and terrible service
Same issue as the comment below I ve placed my order more than two weeks ago and still haven t received it or got any update from the company for that matter Had I known I would have gone for another product
Frances Robinson
6731 reviews
N/A
8 months ago
THE WORST customer service
THE WORST customer service My replacement filters got lost in the mail CF could not have cared less smh I DID get a refund -- only after 20 emails over two days when I screamed I don t think the filter is all that good anyway I am done doing business with them
Ella Harding
6731 reviews
N/A
8 months ago
Such a shame STAY AWAY
Such a shame - love the company ethos but their customer support is awful and they completely have miss sold the product - made claims that are completely not true Please stay away
Debbie Morgan
6731 reviews
N/A
8 months ago
Unhealthy system
Please be careful with this product and company I experienced mildew smell and taste with the water filtered through their filter They tried to say that it must be something in my water My water does not have that smell or taste The smell and taste was only In the water filtered through their filter I have another filtering system and that smell and taste is not there I complained and asked for a refund since it was affecting my health with diarrhea bloating and gas They denied it saying it was past their 30 day refund policy and they could have done it When I stopped using their filter the problems I was experiencing have gotten better I will never use their products again Not healthy and too expensive
Jon
6731 reviews
N/A
8 months ago
You re being scammed
Two problems one of the filters I purchased took 3 hours to go from the reservoir to the pitcher When contacting customer support they wouldn t replace it because they said it was technically working Really So I cancelled my subscription When I log in my account even confirms it s cancelled But they billed me 150 in August of 2023 and I had to dispute it Now in June of 2024 they did it again Don t go near this company or product
Earl
6731 reviews
N/A
8 months ago
Horrible customer service
Horrible customer service They shipped me a filter that was delivered to the wrong unit number Instead of making it right they re insisting I spend hours of my time trying to get additional tracking information from the local post office I m not sure what they expect it to say Definitely not going to say We delivered your package to the wrong unit Great way to lose a loyal customer who recommended these units to family and friends At this point I ll get my money back one way or another and try a company that treats their customers better
Linda Saccavino
6731 reviews
N/A
8 months ago
Clearly filtered aka Clearlycrooks
If I could give them a 0 I would but that is not an option The company refused to give me a refund for water filters that I never received which amounted to over 100 Customer service told me that in order to receive a refund the filters had to be returned to sender how can I return a product that I never received in the first place I stopped further filter orders until I get a credit to my account What good is their product if they charge you for it and don t send it Maybe the company should rename their company to Clearlycrooks that would be more accurate as of this writing
Happy New Year
6731 reviews
N/A
8 months ago
major regrets
major regrets very expensive pitcher and filters for one person with minimal use waste of money filter only lasts 2 months--it filters extremely slow but water tasted great I wrote the company they said I may need to change the filter omg so soon--can t afford that plus the waste I changed the new filter and the water tastes horrible I primed the filter correctly Priming the filter process is a pain and ridiculous what a waste of Im pissed and out of