Cleaverproperty Reviews

this company has no redeeming features

this company has no redeeming features Nothing is done to time most of the staff seem not to care about customer service and wherever possible will do nothing much It took 12 emails and 5 1 2 months to get a simple legal matter even acknowledged and finally dealt with Mostly they do not even reply to emails Nor am I at all confident of their financial competence When will there be legislation regarding standards I wonder

A bunch of amateurs

A bunch of amateurs Left me with a leaking roof for 9 months after getting cowboys in to repair it and they carried out needless repairs to a different part of the roof Roof still not repaired When complained the director seems to think that s normal practice from her staff Unbelievable

If there was a zero star option

If there was a zero star option Cleaver would be on the receiving end

By far one of the worst property

By far one of the worst property management companies We have been chasing service charge documents for 7 months now and do not get a single response to any email or call - you d think they would want this payment not that they deserve it given how little attention they give to anything that needs repairing They are clearly active given they are responding to recent reviews on here

Awful

Awful awful company No knowledge no care in the completely dreadful service they provide but you can be sure they re going to charge you an extortionate fee for it If you ve moved into a property they manage then it s bad bad news You can even see every good review they have on this page is in corporate speech judge the tone of those reviews against the other clearly genuine ones

1 star is too many

I am giving a 1 start review only because I can t enter zero stars We have stopped using Cleaver Properties for our block management They are useless I can not recommend their services at all They have failed to carry out even the most basic requirements while they managed our block even regulatory things for fire safety and electrical safety have been ignored It has taken months for even small items to be fixed or repaired One example Our outside doors required decorating Cleaver sent in a team who only painted one side of the door Poor gardening and cleaning services Good riddance

Incompetent company unable to apologise

Incompetent company unable to apologise when they were at fault Incorrect figures given out causing aLarge bill outstanding took 6 months to notify me and then informed if not paid I would be put on the list for account in arrears Customer service skills non existent

The worst property management company I

The worst property management company I have ever engaged Extremely high staff turnover tells you a great deal about a companyConstant billing errors Constant complaints from residents who never get anywhereMultiple long standing issues which have not been resolved Arrogant management who simply fail to grasp the issue we are facing with there staffMy solicitor will soon to be instructed to pursue them for falsifying bills and financial misconduct

We fired the company for Poor

We fired the company for Poor management and utterly appalling communication and customer service Our solicitor is reviewing a case against them