Clicks Reviews

TERRIBLE

TERRIBLE I cannot get a response for my refund The policy is a 30-day money-back guarantee and we are past that Several emails have been sent to them and they respond to be patient It s a terrible company to deal with

I am extremely disappointed with the

I am extremely disappointed with the abysmal customer service provided by this company Despite numerous attempts to contact them about a defective product I have received absolutely no response It is clear that they have zero regard for their customers once they ve made a sale They were late on shipment while pre-ordering the keyboard at the beginning and also paid for it many months before This lack of communication and unwillingness to address the issue is not only frustrating but also unprofessional I would strongly advise anyone considering their products to think twice as their support system is non-existent and they clearly do not value customer satisfaction Avoid this company at all costs 5 emails without any response Worst company ever

Horrable customer service

Horrable customer service no reply only bots return is just rejected without reason DON T BUY FROM THEMUpdate November 25th after more unanswered frustrating messages to them I eventually did get a human reply from their customer service in the UK and they were very responsive and helped me to sort out my return and refund the money what a a journey but many thanks to the UK customer service -

Product ok Poor customer service

From my experience dealing with them it comes as no surprise that Clicks has copied and pasted a generic response This shows a complete lack of respect for their customers and highlights their poor customer service Whoever is responsible for this approach should be replaced PLEASE DO NOT BUY FROM THEM

Misrepresentation of product

They advertised the product as available now upon order Oct 12 then it takes over a month to ship as it in fact is not available now Fine but then don t charge me until you re ready to ship When it does in fact ship they use some Mickey Mouse delivery service who does not actually attempt to deliver as confirmed by my doorbell camera This company appears to be incompetent at best scammy at worst Customer service is mostly autogenerated I finally filed a dispute with my credit card company as it became clear there was no intention to fulfill the order

Complete scam beware

Shocking do not buy Instantly deny return and breach consumer rights They are on watch list from PayPal and Amex COMPLETE SCAM

Bought a clicks keyboard for my 16 pro

Bought a clicks keyboard for my 16 pro max Still haven t received it It s been sitting with their garbage shipping partner going no where OSM worldwide won t turn it over to the post office They have computer responses to your emails Absolute trash of a company and don t seem to care about customers Avoid buying from them at all cost I had to put a claim in with my credit card company because they don t seem to care Michael fisher Mr mobile on YouTube should be ashamed to be associated with this company

100 A SCAM

I truly wish I could give this company 0 stars I became interested in this product after seeing a ton of ads for it on Instagram and after watching several reviews on YouTube I finally pulled the trigger in December 2024 for the Spice colored iPhone 16 pro max case It is now officially the middle of January and I have not received the case Additionally I have reached out to this company several times only to receive Ai generated replies I have finally filed a chargeback with my credit card company because these practices are entirely unacceptable My advice to anyone interested in this company s products is DO NOT BUY DO NOT BUY DO NOT BUY These items are distributed from China and will take a d ck year to get to you IF THEY EVEN SHIP AT ALL My tracking number that they provided magically stopped updating a week ago and there is no telling where my order is- if it exists even at all This is 100 a scam company and I would encourage you NOT to entertain the idea of supporting them All should report them to the Better Business Bureau UPDATE 16 Jan 2024 an update - my package not only still hasn t arrived but I also this morning received the same exact AI generated response that everyone else has received further proving how much of a scam this company is They send this automated response to you on the day that the shipping service allows you to file a claim in an effort to prevent you from doing so Not only have I filed a claim with USPS I ve also reported this company to the Better Business Bureau AND have filed a chargeback with my credit card company I ENCOURAGE EVERYONE TO REPORT THEM TO THE BBB and DO NOT BUY FROM THEM AT ALL Trust the reviews on this page This is a poor excuse for a company and they do not deserve to be supported For those wondering what their automated AI response was see below Hey name redacted we noticed your shipment hasn t been updated by the carrier in a few days Generally when this happens it starts moving on its own again soon - delays happen We re keeping an eye on it though and if it doesn t start moving soon we ll be in touch with how we re handling the situation for you There s no need to check in with us - We re monitoring your shipment with USPS and will be in touch if it isn t moving soon Again 100 A SCAM

WORST MISTAKE EVER - Misleading and deceptive

I made one of the worst mistakes of my life by ordering from Clicks Tech without checking their Trustpilot reviews first I wish I had Like many others I was bombarded with their ads all over social media After seeing tons of promotions I finally decided to order my iPhone 16 Pro Max ONLY because they promised next-day shipping That was the deciding factor for me Well a few days passed and I heard nothing So I reached out to their support team and to my surprise or should I say no surprise at all after reading other reviews I was told my order was still unfulfilled No updates no explanations just a generic response that felt like it came from a bot This is beyond unacceptable Advertising next-day shipping when you clearly can t fulfill it is straight-up misleading and deceptive If you can t deliver as promised don t advertise it Clicks Tech instead of throwing money at endless ads maybe invest in actually fulfilling orders and improving your customer service I wouldn t recommend this company to anyone Learn from my mistake DO NOT ORDER FROM THEM Order number CT24264960