Client Reviews

Email down for 18 hours so far

Email down for 18 hours so far - having changed to settings their support technician supplied - no real response to tickets obviously don t really care

The email service is completely down

The email service is completely down there s no response to tickets and Brixly underwent an ownership change a week ago Since then Spam filtering has been removed and replaced with CFS resulting in improper reception of incoming emails Outgoing emails are being flagged as spam from the server IP and there are also instances of non-delivery There has been no response from Brixly so far

What has happened to this company

What has happened to this company When I joined them a year ago the service was excellent Now they have been taken over everything has gone downhill No replies to urgent tickets and server wide email failures

Worst host ever

This company under Dennis was excellent and one of the best hosts money could buy Now it s beyond rubbish Support told me my server would be back up in 2-3 hours 2-3 hours ago Now they tell me again it will be back up in 2-3 hours is it any wonder I don t believe them and I do not think they are now remotely capable of hosting a digital business solution No longer worth the price go to some of the cheapie ones and give this a very wide berth I run a digital service on my websites clients cannot now see their content as the sites have been down all day This means I have had complaints from my clients all day and all I can say to them is it will be back up in 2-3 hours which I told my clients 2-3 hours ago DO NOT GO WITH THIS COMPANY They make your business look bad and don t give a toss Meanwhile I am paying my own team to sit and do nothing

The mail system is a real disaster

The mail system is a real disaster Gmail rejects emails others simply don t arrive Brixly constantly makes adjustments and worsens the situation I regret this Brixly was a good company now we are looking for a place to move to

EASILY THE BEST

Easily the best by far I have a reseller with them and they always go the extra mile for their customers I would highly recommend their reseller Package which is also cheaper than most others on the internet today Ive had no problems with any of their services and rarely had to contact customer support since their knowledge base is easy to understand If your considering signing up then i guarantee you wont be disapointed and i would definately get signing today GREAT COMPANY

I would like to personally thank the

I would like to personally thank the whole team at brixly The support and helpful information has been absolutely outstanding Going that extra mile for their service Great bunch of people I can see my self been a customer a very long time Thank you again really does mean alot

There is just one word to describe this

There is just one word to describe this company and that s OUTSTANDING Outstanding product outstanding technical support team outstanding customer service and outstanding business ethics Seriously this company should be used as a best practice model for any aspiring competitor because nothing is too much trouble for them Their technical expertise teams are clearly something that they take a great deal of pride in The response time to tickets are measured in minutes not the usual hours or days that we have come to expect from other companys There are a huge number of businesses out there offering similar services but if you are looking for 100 reliability value for money and a pair of safe hands look no further than Brixly Web Solutions