Clogauoutlet Reviews

This site is not real

This site is not real do not buy from them they will take your money and not send the product customer services do not respond

The ring I received was faulty and

The ring I received was faulty and despite repeated messages to customer services I have been ignored

Terrible site

Be very careful when buying from this company They highlight items are available in all sizes on their site then nothing is available Very poor and disappointing

Avoid as they don t deliver or respond to you

Ordered items some time ago kept checking the order information and it never showed as being processed or shipped so contacted the customer services Well that was a waste of time as they never responded back to me I was left with no other option other than to cancel the order and this is still showing as processing the cancellation I don t have the items and I still don t have my money back This is terrible customer service and I would advise people to avoid this company unless you want to be out of pocket and want to be ignored by customers services

YES I AM WAITING FOR MY DELIVERY 48hr

YES I AM STILL WAITING FOR MY DELIVERY SUPPOSED TO BE 48hr TRACKED TRIED TO USE CONTACT FORM ON THEIR WEB SITE CANNOT GET THE FORM TO SEND MY ADVICE IF YOU BUY ANYTHING BUY WITH PAYPAL OR ON A CREDIT CARD YOU CAN THEN GET YOUR MONEY REFUNDED I HAVE BOUGHT CLOGAU ITEMS AND BEEN REALLY PLEASED BUT NOT FROM THE OUTLET AND I REALLY DO NOT THINK I WILL USE THE OUTLET AGAIN

YES FINALLY ARRIVED

YES FINALLY ARRIVED SEE PREVIOUS REVIEW DID NOT SAY IN DESCRIPTION THAT IT WAS A CHILDS BRACELET VERY DISAPPOINTED IF I M PAYING FOR AN ADULT BRACELET AND 48hr DELIVERY THAT IS WHAT I WANT

I bought my son a leather bracelet with

I bought my son a leather bracelet with a silver and gold clasp from this place at a cost of around 99 and that was in the sale so thank goodness I didn t pay full price It was a Christmas present and a going away present as he left for Australia on the 28th of December 2023 He wore the bracelet for less than 3 months and it broke The leather end separated from the silver clasp so not wearable Of course I contacted clogau who asked me to return it as it s in Australia that won t be possible What a waste of my money and a disappointment for my son who wore the bracelet for such a short time I say save your money or spend it on something that is quality jewellery not this crap

In 2023 I ordered a pair of earrings

In 2023 I ordered a pair of earrings for my daughters birthday from their online department 6 months down the line the stone fell out of one of them so we took them to one of the outlet stores to return them They sent them back and we received a new pair I was really happy with our treatment and decided to buy the necklace to match ready for my daughters next birthday Last month the stone fell out of the earrings once again This time when we took them back we asked for a refund for both the earrings and the necklace as it was obvious that there was a design flaw The outlet sent them back once again I waited for my refund but none was forthcoming So I rang Clogau who said that they couldn t find the original order so I would have to find the original paperwork to receive a refund because they wouldn t know where to refund the money to plus they could only offer me a voucher for the necklace as it was past its return date I asked why I would want a voucher to buy more jewelry from them when I m not happy with the jewellery I d already purchased I m so disappointed Please be warned Clogau finds excuses not to refund

I bought some charm-beads for a

I bought some charm-beads for a relative They were lovely and greatly apprechiated by their recipient who owns a pandora bracelet but no charms This company is owned by Clogau as far as I can tell and they stock end-of-line products from Clogau with all the usual gaurentees and warranties you d expect