Cloud Nine® | Award-Winning Hair Styling Tools – Cloud Nine New Zealand
Based on authentic user experiences
Mariah Savage
6730 reviews
N/A
10 months ago
I had a fault with my straightener
The mini straightners seem to pull at my hair not like the wide ones I have which just glide through so I m a bit disappointed but Cloud Nine were more than happy for me to send back for a full refund would highly recommend there service thank you
Paese Alesana
6730 reviews
N/A
10 months ago
Good customer service action fast nd
I had a fault with my straightener emailed customer support and a replacement was offered straight away under warranty So easy to deal with and super efficient Great communication and my straightener works a dream as always 10 10 recommend
Mel
6730 reviews
N/A
10 months ago
They replaced my faulty straightener
Good customer service action fast nd made people felt relieved They replaced my straightener good service they arranged the courier to pick up the faults one
Krystle
6730 reviews
N/A
10 months ago
Fantastic experience - very grateful
They replaced my faulty straightener that was within warranty and made the process for returns very easy They issued my new Cloud Nine in no time Great customer service
Ruth Dunne
6730 reviews
N/A
10 months ago
Thanks love my new straighteners
I had my Cloud 9 for 2 weeks shy of 3 years when it decided to die i was devastated as i didnt think it would be under warranty anymore I found the email which showed me that yes i still had it under warranty amazing for two more weeks In my frizzy-headed panic I contacted Cloud 9 they were so amazing and helpful organised to get my broken one picked up and shipped me a brand new one I will now only ever buy Cloud9 not only are their products great but their customer service has really impressed me greatly I feel so satisfied and thankful i chose to originally purchase a Cloud9 This is the kind of experience you expect but dont often get when you purchase any products in this price range
Cheryl
6730 reviews
N/A
10 months ago
Great service and contact
Great service and contact fast delivery Super happy with hairdrier It tamed my unruly frizzy thick hair The free Cloud Nine Magical Spray that came with my order is amazing too A
Katesh Reha-Kawenga
6730 reviews
N/A
10 months ago
Loved the emails communicating about my
Loved the emails communicating about my package n it s whereabouts n arrival Ordering online was a breeze Products I ordered I am so in Iove with them
Sonya Hooper
6730 reviews
N/A
10 months ago
Easy to order and great fast shipping
Easy to order and great fast shipping Well done
Fiona Liley
6730 reviews
N/A
10 months ago
Great Straightener
Ordering was super easy I didn t get a tracking number or even hear from the courier company as stated in my order confirmation and it took longer to arrive but no disappointment when it arrived I have always had a Cloud Nine straightener and the new one is just as great
Nicole Hungerford
6730 reviews
N/A
10 months ago
Replacement Heat Protector Cover
I have had my Cloud 9 s for 14 years and still going strong I contacted them recently to see if I could source a new heat protector cover and the NZ service team Angelika could not have been more helpful in tracking this down for me Thanks so much