Clubcarwash Reviews

Worst experience at a cash way ever

Worst experience at a cash way ever Scratches all over my car When I brought it to their attention right away they did not care We made a claim and they would not do anything despite the scratches matching right up to where the brushes bash into the car Very aggressive wash I would not recommend

They don t have a Zero Star option If

They don t have a Zero Star option If you belong to Club Carwash take a close look at your car I have a 2024 Outlander I recently joined Club Carwash right after I washed my car I have tiny scratches all over I filed a claim with them immediately 5 minutes after washing But they will not fix it Beware of club Carwash they are a pretty terrible company I ve noticed in the reviews a pattern of them not taking responsibility Do your research people Customers complain and they say thank you for your business I also left comments on their facebook page that they removed and blocked me from seeing I had to check from another fb acct to see just how unethical these people really are My advice file a BBB complaint They can t take those down

DO NOT USE CLUB CAR WASH When they damage your vehicle they WILL REFUSE RESPONSIBILITY

Club Car wash damaged my vehicle and refused responsibility They damage LOTS of vehicles and refuse responsibility If you value your vehicle DO NOT USE CLUB CAR WASH

I went to get my truck washed about 3

I went to get my truck washed about 3 months ago and the employee talk me I know stupid of me into paying for 4 car washes in advanced 100 and getting the 5th for free When I called customer service I was told that they don t have a deal like that So I told them that I want my money back I was told that they have no information of me ever buying a package like that and that they can t look up the sales number I just got off my 8th call to them and I get a different answer everything It is a bad company to do buissness with

Their customer service line especially

Their customer service line especially LYDIA is HORRIBLE She is SO RUDE and should not be dealing with customers ZERO CUSTOMER SERVICE SKILLS Time to go back to PDQ

Terrible customer service

I have been a big fan of the Club Carwash ever since a location opened near me However my car was recently damaged while going through the car wash and my claim has still not been reviewed It has been three weeks I am very disappointed in the customer service of Club Carwash Corporate The gentleman that assisted me in retrieving the part that fell off of my car and submitted a claim for me was very helpful and told me I would hear something in 3 or 4 days That has not happened I have called multiple times and have gotten nowhere Very disappointed They have lost a good customer I will not be going back

Basic Rookie carwash increased from

Basic Rookie carwash increased from 7 to 10 just like that an increase of 43 and the quality of the wash is worse Capitalism is based on what the market will bear but what Clubcarwash is charging is egregious and indecent There is no valid reason for this kind of escalation other than pure greed the inflation factor is your corporate selfishness

This car wash will damage your vehicle

This car wash will damage your vehicle and they will not accept responsibility for any damages if your car is more than 7 years old They try to cop-out by saying the plastic piece was already broken or that it was due to the plastic being too old and brittle Bottom line I went in with a vehicle in perfect condition and came out with a broken tail light I have filed a complaint with my local BBB and will never use them again