Clubpilates Reviews

Hello Lani instructor at the Ottawa

Hello Lani instructor at the Ottawa Barrhaven location So where do I start From the moment I entered the Pilates room to join the class I did not feel welcome I entered with a smile I said Hello and all I saw was your back you didn t even replied back or look at me Big lack of respect and enthusiasm Then you started your class You were giving instructions and it took me few seconds to understand what you were saying you came to me with a bad attitude and a tone I wouldn t use on a toddler you said put your hands there then you rolled your eyes and continued your instructions to the group I felt you were racist to me since I come from a different background You were not giving that bad attitude and vibe to the rest of the class only me I decided to leave the class few minutes after it begun because I disliked your attitude and tone towards me I have zero tolerance for disrespect and racism I have been in many sports club and gym and I never felt the way I did in your class I really felt I wasn t welcome to the class and I know I was right and what I felt is racism After doing some research about you it took me few minutes to find out that I am not the only one complaining about your bad attitude I ve read online on different reviews that you are the worst teacher you have a bad attitude that you shouldn t be allowed to teach and the list goes on And the list of negative comments about you will only get longer if you don t make effort to correct your arrogance You have no right to talk to people the way you did to me I hope you understand the magnitude of having a bad attitude around clients and students

Possibly Illegal and Non-Transparent Policies

They are not transparent about their membership contract and cancellation When you cancel you MUST pay for either another extra month of membership or 100 to cancel immediately and not being able to do so will have them threaten to give your information to third party collections and send debt collectors after you They will also state that you are responsible for any and all collection and legal fees related to this Additionally they will sign the contract for you and it will be signed before you are even given a chance to see it The only other option you have if you cannot afford cancellation is to pay them 300 a year to freeze your membership and prevent debt collection Absolutely insane

Classes have loose structure

Classes have loose structure New members take advanced classes and distract the teacher if the teacher corrects them at all During class on Sat a new member went out during class got cell phone and came back in and sat on the reformer texting Not for anyone who likes classes where everyone does as instructed or likes when rules are followed

I had a 8 classes a month subscription

I had a 8 classes a month subscription for 3 months and then it changed to monthly subscription My 3 first month subscription classes was just ok because was hard to get into a class that match with my work schedule and credit classes are not rolling to the next month Then I had a month to month subscription I had an automatic payment 20 days before finishing my month I wrote them to stop my automatic payment but they said I had to pay the next month because it has to be 30 days notice I understand the 30 days notice if you have a long subscription agreement but a monthly agreement Come on My actual month I paid it but once finished I am not interested in another month Anyway I had to pay a month of classes that it was not possible for me to go and they do not do rollovers so I can use my paid classes when I can Terrible politics

I think they are racist

I think they are racist They fired a young black girl with 4c hair without any explanation after she was only there training for a week The assistant manager didn t speak to her at all and snubed her and found a way to let her go without giving that young girl any explanation as to why Seriously why hire her if you only want a white middle-class straight-haired young woman as part of your sales team so now this young black girl with two master s degrees and with 4c hair is feeling depressed and wondering what she did wrong because the company pulled a long-standing racist move on her Really I am referring to the Club Pilates in Albany NY

Beware of scam studio in Redondo Beach

Beware of scam studio in Redondo Beach Classes always full so you are waitlisted unless it s 5 30 am or 7 30 pm classes That being said I was told I could cancel at anytime So when I went to cancel as I moved and no income they still charged me two extra months Manager heartless unprofessional with no one answering corporate line and voicemail always full

AVOID

AVOID Total rip-off There aren t enough classes to fulfil the terms of the membership agreement as the booking system blocks you from booking beyond the calendar month This means you have to sign up for the waitlist for oversubscribed classes and they basically take your money without providing a service in return Complain and you will be told to pay more for the overpriced top tier to access classes at other locations over an hour s drive away The standard of teaching ranges from ok to uninspiring to bossy gym teacher Save your money and go elsewhere

They cancelled with only 15 minutes before the class was scheduled

I signed up for their free introductory class and confirmed the night before via text message They told me to come to class 10 minutes early to sign the waiver former The day of the class they text me 15 minutes before the class was scheduled to start stating that the instructor fell ill and they were cancelling it As I was driving 40 minutes away I was very unimpressed with the late heads up Especially since they require a 12 hour cancellation for any client that signs up for their classes otherwise they get charged a late cancellation fee

Beware if you sign up for an unlimited

Beware if you sign up for an unlimited membership it s not really unlimited You can only book a maximum of 15 classes ahead and most of them are already booked up So essentially you won t really be able to take a class when you want to and if you do it ll be a last minute notification