


Furniture Store | Home Furniture UK - CMS Furniture Boutique
Based on authentic user experiences
Customer
6732 reviews
N/A
10 months ago
I ordered a mirror the company took
I ordered a mirror the company took the payment from my bank I have not received the goods I sent a message via messenger to ask about my order and they replied yes they had found it I then asked for a reference number delivery date since this they have blocked me on messenger and have not answered my landline message left three times and ignored my email messages
William Kerr
6732 reviews
N/A
10 months ago
Scam company
Scam company Taking money without delivering goods DO NOT USE
Dougie Mack
6732 reviews
N/A
10 months ago
Shocking company
Shocking company ordered coffee table in January and never received the item emails where ignored and had to go to credit card company to get refund avoid this company
Kim Byrne
6732 reviews
N/A
10 months ago
SCAM COMPANY DO NOT USE
Ordered vase from this SCAM Company beginning of February Have NOT received all my emails to them are ignored It makes me so sick how they get away with this DO NOT GIVE THIS COMPANY MONEY
Stephen G
6732 reviews
N/A
10 months ago
I agree with previous reviews so Stay Clear
I agree with previous reviews I ordered paid for a console table early February the item was indicated as in Stock order details confirmed 10-14 days delivery After 10 days no update I chased up my order eventually received a response indicating stock expected the following day delivery advise to follow promised Another 4 days passed no update provided by CMS telephone helpline just going to voicemail After further emails from me I finally received an email from somebody called Chris he informed me my order could not be delivered as it was very likely it would be damaged by the courier He continued to say a full refund would be instigated 3 weeks on no sign of my refund I have instigated an official complaint through PayPal who are now investigating my case The CMS website is still advertising products for sale their great policies promises are still there too I m not sure how why they can continue to scam the public in this manner A clear indication to stay well clear of this company
Kim Byrne
6732 reviews
N/A
10 months ago
I have informed Watchdog of this scam
I have informed Watchdog of this scam company Everyone please let watchdog know about this the more complaints they get then they will possibly investigate them
S Bennetts
6732 reviews
N/A
10 months ago
I wrote an earlier review regarding
I wrote an earlier review regarding this company on the 3rd March The man in question that replied to one of the reviewers emails is the Company Director owner Christopher Marcus Syers It appears from Companies House that his wife Sarah Louise Syers resigned on the 1st Jan 2023 I have spoken to Trading Standards and Companies House about this company as they are still actively trading but their showroom is closed My partner also called two of the neighbouring companies who didn t want to give too much away about them We have finally received a refund from Amex which wasn t the easiest of things to do they were quite insistent that the item could still arrive even though it was ordered 7 weeks ago with a delivery time of 10-14 days It wasn t until my partner insisted that they look into it further and the Amex employer called CMS whilst my partner was on the other line Their phone wouldn t accept any messages as the voicemail was full so she was then willing to sort out the refund of nearly 300
Karen Green
6732 reviews
N/A
10 months ago
SCAM
This company has taken payment from me for an ornament ordered online I have not received my order 1 month on All my e-mails to the company are being ignored All my messages left on the company answerphone are being ignored I will be contacting my credit card company for a refund DO NOT USE THIS COMPANY - IT IS A SCAM
Mandy
6732 reviews
N/A
10 months ago
DO NOT PURCHASE FROM THIS COMPANY
DO NOT PURCHASE FROM THIS COMPANY THEY DON T EXIST I ve just managed to get my money back from Paypal who are aware that they haven t been trading since January The website is still allowing people to place orders and they have even put something on the webpage about their phone lines currently not working but please email Don t bother There is no one there
S Bennetts
6732 reviews
N/A
10 months ago
If I could give this company a zero
If I could give this company a zero star rating than I would My partner and I place an order for a sideboard on the 5th Feb with expected delivery of between 10 -14 working days 20 working days later and we have had no notification of delivery They will not reply to any emails that have been sent and we have left several voicemails with no response My partner has called again today which went straight to voicemail We will be contacting our credit card company to get a refund DO NOT EVEN CONSIDER USING THIS COMPANY