Cobblestone Reviews

To avoid at all costs Worst ever experienced

Please read carefully I don t usually do this and I hate to do it but I had to share my horrible experience which cost me tens of thousands of DKK time and money Do not think for a second that cobblestone has any interest in the people tenants they might think that s what drives them but their behavior says otherwise Since we moved in we have had nothing but bad experiences with cobblestone Delays un-answered emails unfixed issues disinterest and overall poor poor judgment As we lived in one of their apartments we quickly notice how the other tenants were complaining about the same things We have faced too many issues and inconsistencies for me to list here but here is what forced us to write this review We live on the ground floor with a big terrace exposed to the afternoon sun This is the principal reason why we moved there Unfortunately 2 weeks after we moved in we realized that the common room right next to our terrace ended up becoming a garbage room The ventilation that takes the smelly air out of the said room is less than one meter from our faces when we are on our terrace Needless to say that our terrace almost constantly smells like trash and if we keep the doors open the stench goes inside followed by flies We were not informed that would be such a room right next to us After 1 year of many emails phone calls and confrontations cobblestone did not manage to fix this simple issue They showed extremely low effort and honestly a lack of logic Our request for partial compensation and lower rent or relocation got rejected The issue is still here as I m writing this Paraphrasing from their website We take pride in providing the most flexible fast-responding and proactive service in Denmark Which is the farthest thing from the truth we experienced Cobblestone you might not be the one who originated the issue but you quickly became a big part of it You are lucky to exist in a market that allows you to operate in such heartless cold and materialistic manners I feel a sense of justice in knowing that this review will serve as a warning for other people and convince them to steer away but at the same time I hope that you will start caring about the people who live In the properties you manage

Horrible Avoid at all cost

Horrible The worse experience in my life I can t understand how such bad service can exist in Denmark I live over 3 years in a property managed by cobblestone We had few meetings with over 20 neighbors to try to get rid of cobblestone as our manager but the building is owned by investment company and they don t care about peoples life as long as rent is paid I could write tons of examples about bad service no professionalism To sum up if you have a problem in the house it takes around 1 and a half year to get it fixed within numerous emails and incompetent handy man who come to fix things without tool box and then leave and never come back for weeks Between neighbors it s a joke to even say a word cobblestone Everyone knows how horrible it is to deal with them and Totally useless I can t comprehend how they have clients

HORRIBLE

Horrible experience with living in a cobblestone building Fire alarms malfunction and go off every single day at insane times 1am 3am 5am They didn t tell us about this issue when we signed the contracts and they haven t done anything to fix it in a year Mold in the basement leaks through the building and the flats they lied about when the shared rooms will be available and didn t compensate us at all Don t recommend living in a cobblestone building if you value your mental health

The WORSE property management company

The WORSE property management company ever A bunch of careless useless and incompetent individuals working there AVOID if you can at all cost

Unbelievable to see this in Denmark

Horrible is not enough to explain my experience I lived in the apartment for seven months They sent someone who could not say any word in English how come these important issues that need really good communication the person could not understand any English He could not find any sting or scratch on the walls or floor but because of some spots around the air conditioner he decided to write that the whole wall needs to be painted I could not communicate with him and also he could not explain the reasons for taking pictures I did not sign the report He continuously mentioned to his watch that he had another appointment They accused me of charging missing three chips of the entrance door which is nonsense since I gave them at the time and lots of other repairing and painting issues I was in contact with the new tenant and I know they did not do any painting because there was no need it is just a scam And now after more than four months I did not receive the final statement yet It is unbelievable that I had this kind of experience in Denmark

Predators

Predators They will never answer any communications while you live in their property and will not do any necessary work on the property Upon move-out they will attempt to force you into staying longer than you are contractually obligated and charge you many extra months of rent This can be gotten around obviously as they are not within their rights to do this Once you do successfully move out they will take literally all of your deposit and when taken to court and ordered to pay back they will drag their feet for months and refuse to pay On top of that a full year after move-out they will send bills for supposed mistakes they made in calculations despite being given an explicit opportunity to double-check their work at the time asking for tens of thousands of kroner paid to them within just a number of days otherwise threatening to send to collections This has happened to a number of people I have spoken to Around 12-20 thousand dkk seems to be standard Cobblestone has tried to have this review removed multiple times FYI And the verdict they claim to have followed they fought tooth and nail and delayed the payment of for as long as they possibly could

Don t care

Cobblestone is maintaining the building we live in at the lowest cost Many other companies can maintain facilities better than Cobblestone Our elevator never works it can take Cobblestone 1-2 days to fix it Meanwhile you are stuck on the 10th floor Cobblestone is useless and the worst in the business I hope they lose their license soon

Unreachable during emergency situations

Press 1 to be transferred to our facility management emergency line Presses 1Cobblestone hangs up