Communication Radios & Automotive Electronics | Cobra.com
Based on authentic user experiences
Carl
6734 reviews
N/A
8 months ago
Restricted features after purchase
Purchased the CDR900 E still going around 200 quid mark They no longer support the smartphone app which they boast about to sell the product You could immediately upload footage from the dash cam onto your phone making life easier I have emailed support and they have confirmed they will no longer have the app available for the product Just be careful if your buying products from cobra as it appears they don t really care once they have your money and they don t maintain customer service Wasted a lot of money and now have restricted features be wise
Jeff Grant
6734 reviews
N/A
8 months ago
customer service is a joke i am in
customer service is a joke i am in canada under cobra electronics canada and is done will not be returning
Brice
6734 reviews
N/A
8 months ago
RAD 480i KNOWN ISSUES
On June 4 2024 I sent a detailed letter to Cedar Electronics Cobra Electronics regarding unresolved issues with my Cobra RAD 480i device the Drive Smarter application and the Windows PC software updater tool Despite multiple attempts to resolve these issues over the past two years Cedar Electronics has failed to provide any satisfactory solutions The issues include incorrect model names connectivity problems missing updates and severe bugs in their software I have contacted Cedar Electronics support team numerous times as documented in the ticket numbers provided in my letter but have only received dismissive and unhelpful responses Furthermore Cedar Electronics Cobra Electronics recently updated their firmware update page to falsely claim that the latest firmware update R10 was released recently while it was actually released in January 2023 This update did not address the known issues that have been present since the release of the product in 2020 Moreover Cedar Electronics Cobra Electronics advertises on their website that their radar detectors receive regular new updates to improve performance and accuracy and that they provide a continuously updated database for red light speed camera locations These claims are false as there have been no regular updates and the known bugs have not been resolved since the product s release As of June 18 2024 Cedar Electronics Cobra Electronics has not responded to my letter or taken any action to address these issues
Leif Anderssohn
6734 reviews
N/A
8 months ago
Terrible COmpany
I have contacter their customer service SEVERAL times because my SC100 cannot be connected to remote surveillance NO answer I will return the dash cam and select another brand
opr
6734 reviews
N/A
8 months ago
Suspicious customer support answer
I cannot get the remote security feature of my SC-100 working When I asked Cobra the answer was there is no such feature the feature header in the drive smarter app is only a placeholder I don t believe the answer if it is only a placeholder WHY it is visible in the app WHY the app provides instructions on how to use the feature instead of just stating this is a placeholder