Based on authentic user experiences
Tammy
6732 reviews
N/A
6 months ago
I ve been trying for 2 days for help
I ve been trying for 2 days for help No response Ridiculous that you can only email for help Where is a 1-800 number to talk to a person Buyer Beware I recommend not to use this company They advertise 7 day free trial service I signed up for the trial on 10 1 22 and I ve sent a letter to CANCEL on 10 3 22 Update I was contacted this evening by Cocofax They did take care of my problem
Abhishek kaurav
6732 reviews
N/A
6 months ago
Their Customer Service Doesn t Exist
Their Customer Service Doesn t Exist I have been trying to cancel my trial for over a week now and customer service never responds With all the attempts I have made if they dare charge my credit card I will be reporting them for fraud
BARBARA
6732 reviews
N/A
6 months ago
They are scammers
I ve been trying to cancel my membership for the past 25 days but they keep automatically renewing it without my consent I ve attempted to contact their sales and customer support teams multiple times but they are not responding to my emails
SSJ
6732 reviews
N/A
6 months ago
This company does not have any support
This company does not have any support whatsoever Stay away Been trying to contact them for months and nothing They do not have a phone don t respond emails and do NOT HAVE A FAX
Alvin Kishore
6732 reviews
N/A
6 months ago
I have had CocoFax for two years
I have had CocoFax for two years Loved it But they have ZERO customer service I am unable to retrieve faxes unless I m physically at my computer I used to get them emailed directly to my email No more I have emailed them for help repeatedly and have not had a response and there is no number to call
Ream Rasy
6732 reviews
N/A
6 months ago
Stay Away
I tried canceling the subscription so many times but they never did I never even used their service
Tariq Shafique
6732 reviews
N/A
6 months ago
This is a scam
This is a scam and they are likely using it to harvest sensitive information that can t normally be emailed There are no humans to be reached You cannot find out who owns the site There is no email domain to contact They charge through a third party with no customer service You cannot unsubscribe I was lucky and apparently used a virtual card that could be destroyed because I do not trust people CapitalOne was no help and insisted that I resolve the issue through the vendor but THERE IS NO NUMBER OR EMAIL OR PHYSICAL ADDRESS TO CONTACT It is a SCAM
Meredith Jones
6732 reviews
N/A
6 months ago
SCAM
SCAM CANT CANCEL This is crazy many emails and nothing no where to call and no one answers
Jussi KoriaComBr
6732 reviews
N/A
6 months ago
It s a scam they aren t replying to my
It s a scam they aren t replying to my emails probably gonna report them for fraud
Alyssa Sullivan
6732 reviews
N/A
6 months ago
Get a way from this side when you have
Get a way from this side when you have some question it s does not have support team help you