Cocosummer Reviews

Nice photo all swimwear but quality is

Nice photo all swimwear but quality is so bad Refund just 20 proc Terrible company never again

Do not use

Terrible service items not delivered to me but the courier attached fake info saying they were Cocosummer fail to reply yo emails of customer questions and now my klarna payment is overdue my credit rating is impacted due to lack of resolution Disgusting Do not use

This is an update

This is an update My parcel eventually arrived -after a month whilst I was away- the sizing is random so some items fit and others were tiny massive I m happy with some and wanted to return the rest I too am being told I will have to pay for returns so therefore will I accept 20 refund and keep the items No I won t - now I ve been offered 30 and voucher for when I order again That s not going to happen Awful company - please don t use I will continue to press until I get some sort of resolution and I suggest everyone does Don t let them keep your money

This company is a scam

This company is a scam avoid it

Took over a month to arrive

Took over a month to arrive The bodysuit was nothing like advertised Cheap and nasty

Do not use this company

Do not use this company I was not told that should I need to return this item it needs to be sent back to USA at my own cost The swimming costume that I bought was not hemmed and finished off When contacting and explaining that it wasn t finished I was told that s how it should be I paid 39 98 with shipping and received this I am still waiting for a return label and I have been offered money off but this item it s not fit for purchase

Utter rubbish

Dreadful service first they cancelled one of my items only after me chasing the delivery secondly the delivery was scheduled to take about 3 weeks to arrive and thirdly when I finally gave up and asked for a refund it was never received

I wish I had read the reviews before

I wish I had read the reviews before purchasing from this company Three items ordered and delivered but sizing was wrong on one and quality finish very poor on another This company advertise as if they are UK based but they are not they are in the USA and when you try to return items they do not want you to At my first attempt to return I was told to keep the items and they would refund me 20 of what I paid This was unacceptable After sending them daily emails for 3 weeks to which they always replied offering me slightly more in way of a refund I eventually agreed to accept 70 of the total cost of the 3 items as 1 item was ok so I was in effect getting total refund for the 2 other items They then tried to deduct what it had cost them to post the items to me bought on free delivery I disputed this and threatened to get my bank involved which would result in a 100 charge back to them plus I would file a report with trading standards They dropped the delivery cost and today I eventually got the refund we had agreed on All in all this has taken from placing the order on 16 9 23 to refund received on 8 11 23 All I will say is if you are in a similar position keep perservering this company should not be trading